My iPhone 6 losses signal and doesn't restore until Home button pressed, why?

I

iMore Question

IPhone 6 losses signal and doesn't restore until Home button pressed

Hi
I have had an Iphone 6 for around 9 months with this fault or occurrence since new. When in my car it is Bluetooth connected to the cars audio system and I can see on the cars display the mobile signal level strength (bars indicating the signal strength), the batteries charge state and the BT connection. When the phone loses its signal a red cross replaces the signal indicator bars on the car display. It loses its signal frequently I would add!
Frequently the red cross appears indicating loss of mobile signal and will not go back to a signal indicator for many, many minutes. Typically ten plus minutes, yet by just touching the phones Home button it immediately restores the signal indictor to often a full strength (5 bars) indication.
Is the phone defective in that it is not acting upon the mobile signals return when one become available?
Of course none of this would be known normally if there wasn't a BT connection, as in normal 'in the hand use' pressing the Home button it would be 'woken up' by trying to use it normally!

Any ideas?

Thanks
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
59,784
645
113
Visit site
Re: IPhone 6 losses signal and doesn't restore until Home button pressed

That is not normal behavior and you should have take the device to a nearby Apple Store when you first discovered the problem. Anyway, make a Genius Bar appointment and have an Apple genius try to diagnose the issue for you.
 

BrianL14

New member
Dec 6, 2015
2
0
0
Visit site
Re: IPhone 6 losses signal and doesn't restore until Home button pressed

Many thanks for your reply. My nearest Apple Store with Genius support is some 45 miles away. Might do something ASAP if you consider it's a phone defect.
Cheers.
 

Trending Posts

Members online

Forum statistics

Threads
260,364
Messages
1,766,559
Members
441,240
Latest member
smitty22d2