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  1. Thread AuthorThread Author   #1  
    bnich325's Avatar
    iMore Nanite

    5 Posts

    Default Proximity sensor

    Something is not right with this latest update. When holding the phone up to my face on my shoulder, the screen stays lit. My cheek presses buttons. Why is this happening?
  2. #2  

    Default Re: Proximity sensor

    Hmm.. Have you tried restarting your phone? (Hard reset)

    Sent from my iPhone 6s using Tapatalk
  3. #3  

    Default Re: Proximity sensor

    Do you use a case? If so, remove it and see if that helps. Also, check for any loose plastic film around the proximity sensor area. Lastly, have Apple check it for any hardware issues.

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