What can I do about Viber deactivating my account for alleged SPAM activity?
3 days ago , viber deactivate my account automatically , after I try to activate it again , but an error appears "invalid number"
After a lot of searches , I've open a ticket in viber support the answer was :
Your number was blocked on Viber because it was reported as a source of spam or as a result of unusual activity. The account has been automatically added to a block list and can not be unblocked.
No further information is available at this time. Please do not reply to this e-mail."
I really didnt spam any one ...
I sent them 6 tickets , the same answer each time...
I think there is template message they save , and send me each time... they even dont read the ticket.
what I have to do ?
please help me.
PS I'm using iPhone 6 with 8.4 iOS installed on it.
- 07-25-2015, 04:34 PM #2
- 07-25-2015, 04:43 PM #4
- 07-25-2015, 04:54 PM #6
- 25,107 Posts
Re: Viber block my account
If it's that important, you'll have to use a different number and possibly a different IP address. When I set up Microsoft's OneDrive, they did me like that. Said it was unusual activity. I have no idea what I had done that was unusual. Keep after them about it. Explain to them what you were doing.
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