Hi,
sorry if this post has been already dealt with numerous time, but I could not find a post with the keywords. A few weeks ago I noticed a clicking sound in the top right side I immediately called the Apple support and the person told me I getting a replacement within 2 days. Five replacements later the clicking still remains. I'm somehow fed up with backing up, restoring and sending the old phone back, therefore I made an appointment at the Genius Bar (my very fist appointment with an Apple Genius). Now to my question to the experienced Genius Bar visitor.
What are my options?
Supposed, their replacement isn't flawless, as well, is there a chance that I can get a different model because it seems to me that most of the 64GB series is flawed. For example a 128GB iPhone 6 or a 6 Plus (I'm willed to pay the extra 100 ?) , or is there only the refund option, which would be the worst.
sorry if this post has been already dealt with numerous time, but I could not find a post with the keywords. A few weeks ago I noticed a clicking sound in the top right side I immediately called the Apple support and the person told me I getting a replacement within 2 days. Five replacements later the clicking still remains. I'm somehow fed up with backing up, restoring and sending the old phone back, therefore I made an appointment at the Genius Bar (my very fist appointment with an Apple Genius). Now to my question to the experienced Genius Bar visitor.
What are my options?
Supposed, their replacement isn't flawless, as well, is there a chance that I can get a different model because it seems to me that most of the 64GB series is flawed. For example a 128GB iPhone 6 or a 6 Plus (I'm willed to pay the extra 100 ?) , or is there only the refund option, which would be the worst.