Why can't I see a facetime icon my iPhone 6 plus?

[iMore Question]

why can't I see a facetime icon my iphone 6 plus?

No facetime icon on my phone home or under settings

 

[kch50428]

Re: why can't I see a facetime icon my iphone 6 plus?

Where in the world are you? Some governments forbid Apple from installing FaceTime and forbids people from using it in their countries. If you bought a used device that was sold in one of those countries, it might be hard-coded firmware restrictions preventing installation and use of FaceTime on the device.