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  1. Thread AuthorThread Author   #1  
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    Default iPhone 6 Plus drops finger print from memory

    Within a day or two, the phone has to be reprogrammed with a a finger print. Does this happen to others and how did you get it fixed. I was hoping to add a 6S so my wife and I can start using apple pay.
  2. #2  
    turbodave38's Avatar
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    Default Re: iPhone 6 Plus drops finger print from memory

    Not here. My fingerprint recognition feature has worked perfectly from day one.
  3. #3  

    Default Re: iPhone 6 Plus drops finger print from memory, how can I fix that?

    I haven't had this. I would try these things:

    Go into your TouchID settings and disable all of them.
    Re-enable all 3 TouchID and add your finger prints back in.

    Use this for a while, if the issue returns, go to Settings -> General -> Rest -> Reset All Settings (this will not erase as long as you just do "Reset all settings")

    Add your finger prints back in and test.

    Hopefully the first one works. Second one isn't bad, but does ask you to verify apps again, meaning when you load one, it will ask you "Do you want to enable notifications" and "Use location services" kinds of questions. But all your game saves, accounts, etc., will be intact.

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