On my iPhone 6 plus, I have enabled the wifi calling but keep dropping calls. What can I do?

[iMore Question]

Iphone 6 plus. I have enabled the wifi calling but dropping calls.

My carrier is ATT for the phone but the internet wifi is Charter. I have a older router. Help!

Thanks, dennis

 

[eyecrispy]

Re: Iphone 6 plus. I have enabled the wifi calling but dropping calls.

What version of iOS are you on? I'm on 9.1 and while I'm not dropping calls completely, I've noticed that my phone will go from wifi calling to using cell connection in the middle of a call. My cell signal is bad so not sure why it dropped wifi calling in the middle of a call.

 

[Rob Phillips]

Re: Iphone 6 plus. I have enabled the wifi calling but dropping calls.

It may be a carrier issue considering this is new technology for AT&T. When I was with Sprint I activated wifi calling as soon as they started offering it. I had the same dropped call issue that you have but it eventually ironed itself out.