iPhone 6 Plus Camera Freeze

[iPad Retina]

Hello my iPhone 6 Plus Camera freezes, it's not the first time, but 3rd time, is this hardware or software

Anyone else with this issue

Thanks in advance

 

[mulcahyd]

Is the camera screen black and does it hang ?


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[iPad Retina]

Here it is

 

[iPad Retina]

Nope unfocused and doesn't do anything

 

[mulcahyd]

You try close the app too, by swiping the camera app upwards. Try to relaunch the camera app


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[iPad Retina]

Yeah but it gets annoying

 

[mulcahyd]

My freezes or hangs. sometimes , But after I close it out completely and relaunch it than it works.


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[mulcahyd]

Possibly a software issue ?


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[iPad Retina]

The thing that bothers me is that your taking a photo that you can never ever be duplicated. For example visiting Niagara falls for the first time, and the horses are going by, and you wanna take a picture, pull out your phone, then your camera doesn't work, then you gotta delete it from multitasking, by then the horses would've gone by. Pictures are irreplaceable

Don't you agree?

 

[iPad Retina]

I don't think so, I did a fresh restore on it

 

[mulcahyd]

I don't think it's a hardware defect.


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[iPad Retina]

It has happened multiple times, might call Apple or bring it in one day. Which is a better option?

 

[mulcahyd]

Bring it into  store and see what they say.


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[iPad Retina]

Anyone else with this problem

 

[Just_Me_D]

Anyone else with this problem

No, I have not had that problem. I suggest you make a Genius Bar appointment with the closest Apple Store and have them check it out for you.

 

[iPad Retina]

I'll probably bring it in over the weekend if I have time.

Strange problem

Thanks

 

[iPad Retina]

Would it matter? Or can I do mail in?

 

[anon(4698833)]

You should make more threads!