I'm curious. I don't know if your drops caused your phone to bend or not but
You initially took your phone in for a screen issue correct?
Let me say this. I've had nothing but good experiences from Apple CS but that's not to say you didn't have a bad experience.
This screen repair was to take 30 mins right? Why did it take 2 hours to determine your phone was bent? I don't know maybe that's how long it takes. I'm not a Apple tech.
Was the screen removed and when a new screen was being put on. Was it that it wouldn't go on because it was bent? Does this take 2 hours?
I'm open to all possibilities because if I'm not there in Apple Store when it went down I don't have first hand information.
Some possibilities may be.
Dropping the Phone caused it to deform or bend.
Some other type of pressure in your purse caused it to bend.
The Apple Genius/ Tech bent the phone putting a screen on and put it on you.
It's all possible.
The only way I could know anything for sure is to be there when it happened.
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This screen repair was to take 30 mins right?
Yes. I didn't say anything until about 2 hours had passed since he took my phone. The lady that came maybe like 40 minutes after me. Her Tech had bought her phone and she had her display replaced too. So I ask the person with the iPad what was up with my phone it had been over 2 hours and it was only supposd to be 30 minutes. I was quite patient.
Why did it take 2 hours to determine your phone was bent?
I don't know. I never saw my Tech. He stayed in the back. I didn't see him work with anyone else. Like the other techs did. So why I thought he was working on my phone. He looked at my phone before he took it back too and checked for water damage. He said when he came back he noticed it was bent after this table test.
Was the screen removed and when a new screen was being put on. Was it that it wouldn't go on because it was bent?
Nothing was done to my original phone. Screen never removed. He did open my screen before he took it back to check to see if there was water damage. And check SIM card area for the water damage sensor. He said he didn't see any water damage and that the display would be replace for free. It's possible he bent it when he opened the screen idk. I never known my phone to be bent. It was only mentioned after the long wait.
Dropping the Phone caused it to deform or bend.
Doubt it. Wasn't bad falls. My case is hard plastic with a plastic gel bumper. Hard plastic case which can crack easily has no cracks. Tempered glass had no damage.
Some other type of pressure in your purse caused it to bend.
No, keys, lip glosses and wallet. Doubt that will bend my phone.
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