Phone keeps losing my ringtone

lauriep05

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Oct 20, 2012
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My new 6+ has lost my purchased ringtone several times now. iTunes seems to have no record that I have now purchased it as many times. Any thoughts?
 

lostinaustin

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Oct 12, 2014
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Download them in ITunes , you should be able to see all your purchases and file a complaint from that screen. Then it will allow you to download them into iTunes immediately , and you will always have them .
 

twonewlungs

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Nov 28, 2014
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I tried the fixes but it doesn't work. I can't sync to itunes because it doesn't how up in itunes.
I can't restore from Icloud because they go away as soon as I load the ringtone.

Does anyone else have a fix that I can try?
 

Ledsteplin

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Oct 2, 2013
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Call or email iTunes (not Apple Support) and explain your issue. They'll help you resolve it.


Sent from my ancient but trustworthy iPhone 5.
 

njshoregurlz

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Jun 19, 2012
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U have to go on the laptop or iTunes for it in laptop correct?
Honestly it would be much EASIER I swear if we did NOT why do we? Nicks is there also apps are there why not tones!
 

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