Bluetooth issues using iPhone 6/6 Plus and Ford Sync?

[brett_f]

Since getting my iPhone 6 Plus, I've noticed what seems to be compatibility issues with my Ford F-150. When I initiate a call from my phone, I get about 5 seconds of audio through Sync, then it shows that my call disconnected, even though the call is actually still active on the phone. If I choose to use the iPhone or Speaker, I can continue my call.

I've done the delete, re-pair, master reset on Sync, iPhone reset/set up as new.. etc. etc. Nothing seems to help.

Anyone else having these issues? Any information on how to resolve it, if possible?

Thanks.

-Brett

 

[sau124]

Mine works perfectly fine...

 

[decypher44]

The issues I'm having so far:

1) Will not notify me of texts at all, and won't read them when I get them on my phone.
2) Getting the option to answer a call takes a while after the phone has already started ringing.
3) I don't get a "beep" confirmation tone of ending a call.

This is actually disappointing. I have a 2014 Ford Fusion Titanium. My HTC One worked extremely well with Sync. It was a little sketchy on texts, bu performed properly on about 90% of them. I thought once I went iPhone, it would be better, but it's actually worse.

 

[decypher44]

Since getting my iPhone 6 Plus, I've noticed what seems to be compatibility issues with my Ford F-150. When I initiate a call from my phone, I get about 5 seconds of audio through Sync, then it shows that my call disconnected, even though the call is actually still active on the phone. If I choose to use the iPhone or Speaker, I can continue my call.

I've done the delete, re-pair, master reset on Sync, iPhone reset/set up as new.. etc. etc. Nothing seems to help.

Anyone else having these issues? Any information on how to resolve it, if possible?

Thanks.

-Brett

Not sure if you were the one that posted on the SYNC forum:

http://boards.synccommunity.com/discussions/Welcome_to_SYNC_Owner_twner/Mobile_Phones/Iphone__6_Plus/fordsyncmb/9290.1?nav=messages

Anyway, seems to be issues for some people. I can make calls, listen to audio. Texts aren't working.

 

[brett_f]

That wasn't me. I'm trying to figure out if I have a faulty iPhone 6 Plus. I don't have any issues in my truck with my wife's iPhone 5 running iOS 8. But, her Ford Edge (with Microsoft Sync) is exhibiting the same behavior with my iPhone 6 Plus.

So, I don't think it's specific to iOS 8, or to my truck. That leaves my phone. Now, what I would like to know is whether or not it's an issue with MY phone, or all iPhone 6's. I'm still within my 14 day return period right now.

 

[JOEY NEAT]

I have the 6 Plus and a 2009 Ford F150 Lariat and I am having the EXACT same issues as you!

 

[JOEY NEAT]

Did you ever get your Bluetooth working, mine still isn't.

 

[trebor8806]

No problems with my 2014 Fusion syncing with iPhone 6 Plus. I have only used it for Bluetooth media stream. If I don't get alerted for texts then that's great because that s***s annoying when it stops my music.

 

[brett_f]

Did you ever get your Bluetooth working, mine still isn't.

Joey, my iPhone 6 Plus has worked fine since upgrading to 8.0.2.

Before that upgrade though, I got it to work by doing the following steps:

1. Go to Settings, General, Reset
2. Touch Reset All Settings

Yeah. Sucked. After resetting it and then going back and putting everything back like I wanted it (Wallpaper, Display, Sounds, etc. etc.) the phone worked fine in my truck. The only catch was that if I rebooted my phone, it would stop working and I would have to do the Reset trick again. Sucked.

That being said, I installed 8.0.2 when it came out and I've rebooted my phone several times and it still works great in my truck.

-Brett

 

[JOEY NEAT]

Thanks. Ill give it a try


Sent from my iPhone using Tapatalk

 

[pv_2014 escape]

Having the same exact issue with my iPhone 6 and 2014 Escape. Bluetooth audio works and so does FaceTime. I can also listen to my voicemail. But if I try to talk on the phone, it cuts out after 5 seconds.

 

[sanibel]

Exchange your Ford for a Toyota :concern:

 

[zammitmd]

My IPHONE 6 does not have sound in my 2014 F 150 Plat. My previous Iphone 5 had no problems. Concerned since my Iphone 6 is showing synced but will not allow me to converse via sync. I have to put my phone on speaker or to my ear to hear. Anyone have suggestions or problems with their Iphone 6 not having sound when synced?

 

[zammitmd]

HI Brett, I am having the exact same issues with my Iphone 6. I never had a problem until I got this phone, everything else seems to be working fine. Not sure what the issue is?

 

[zammitmd]

Toyota's aren't bad either..I had my Tacoma 10 years, my Ford 5 years.

 

[JOEY NEAT]

HI Brett, I am having the exact same issues with my Iphone 6. I never had a problem until I got this phone, everything else seems to be working fine. Not sure what the issue is?

I did with Brett said work perfectly.

 

[JOEY NEAT]

HI Brett, I am having the exact same issues with my Iphone 6. I never had a problem until I got this phone, everything else seems to be working fine. Not sure what the issue is?

I did with Brett said work perfectly

 

[DOOG9517]

I have new Hyundai, and my 6plus has the same issue, but not my 6. I tried to reset the settings like brett_f said, but it stopped working after a soft reset.

 

[bamf-hacker]

Wait until Monday for 8.1..

 

[DOOG9517]

I was just thinking... If the bluetooth works SOMETIMES, then the problem probably is software, not hardware. So til Monday I wait.