Ok I ordered from Apple.com and they have not sent us tracking numbers but there is still a way to track your order. First go to either fedex.com or ups.com . It depends which one your iPhone is being shipped from. If you do not know just try both (that's what I did) ok go to track by reference where it says "enter reference " put your apple order # after that put your country and postal service and then click track . If that does not work remove the last 2 characters in the order # (this worked for me hope I helped someone)