Site is not working!!!!!!!!
They should have known after the Obama care website debacle, they should have been more prepared. HahaI'm getting the same error right now. I was at the point where I finalize the order, just before entering the credit card information, and same "Error retrieving ECPD profile". Totally bullspit! THEY KNEW that they'd get slammed so they should have prepared, it's not like they didn't know. AND if you call or try to live chat, NO response and the phone reps can't help you with the pre-order.