1. DavidinCT's Avatar
    Anyone help here ?

    I have a Verizon 5s... The phone wont turn on, this started a while ago out of the blue. If I connect to the PC (windows 10), iTunes will open up and say "iTunes has detected an iPhone in recovery mode You mist restore this iPhone before it can be used...blah, blah"

    At this point, the Serial Number is N/A, after clicking on "restore" it goes through the motions. The screen lights up the phone, shows the Apple logo, then it comes out at the apple logo with the bar like it's installing and update....

    RIGHT then I get an error from iTunes "The iPhone "iPhone" could not be restored. An unknown error occurred (40)"

    After this, nothing, the phone is sitting with the Apple logo and the bar but, nothing happens. After hitting power and the main button and holding them. It goes back to going off.

    The only time I see something on the display is when it's trying to restore it and fails...

    Is this phone SOL or is it possible to recover this phone that is out of warranty... or should I dump it for parts ?

    EDIT: Note. Factory image, Not Jail broken, and was working fine then all of a sudden.
    Last edited by DavidinCT; 09-20-2016 at 08:36 PM.
    09-20-2016 08:14 PM
  2. Jami7Plus's Avatar
    Have you been dropping the iPhone or maybe using it while charging cause it said in error 40 that it is a hardware issue. But if you don't like giving up on it try restoring it with a different sync cable or another computer. OR just dump it for parts and buy a new one
    09-20-2016 08:52 PM
  3. DavidinCT's Avatar
    Have you been dropping the iPhone or maybe using it while charging cause it said in error 40 that it is a hardware issue. But if you don't like giving up on it try restoring it with a different sync cable or another computer. OR just dump it for parts and buy a new one
    No dropping, it's sitting solid on a desk while running this and history, don't think it was ever dropped. I tried 2-3 cables....

    Is this phone SOL ?

    What is a non working 5s worth anyway ?
    09-21-2016 05:40 AM
  4. scruffypig's Avatar
    No dropping, it's sitting solid on a desk while running this and history, don't think it was ever dropped. I tried 2-3 cables....

    Is this phone SOL ?

    What is a non working 5s worth anyway ?
    I would take it in to your nearest Apple store for them to check it out.
    DavidinCT likes this.
    09-21-2016 08:12 PM
  5. Ledsteplin's Avatar
    Anyone help here ?

    I have a Verizon 5s... The phone wont turn on, this started a while ago out of the blue. If I connect to the PC (windows 10), iTunes will open up and say "iTunes has detected an iPhone in recovery mode You mist restore this iPhone before it can be used...blah, blah"

    At this point, the Serial Number is N/A, after clicking on "restore" it goes through the motions. The screen lights up the phone, shows the Apple logo, then it comes out at the apple logo with the bar like it's installing and update....

    RIGHT then I get an error from iTunes "The iPhone "iPhone" could not be restored. An unknown error occurred (40)"

    After this, nothing, the phone is sitting with the Apple logo and the bar but, nothing happens. After hitting power and the main button and holding them. It goes back to going off.

    The only time I see something on the display is when it's trying to restore it and fails...

    Is this phone SOL or is it possible to recover this phone that is out of warranty... or should I dump it for parts ?

    EDIT: Note. Factory image, Not Jail broken, and was working fine then all of a sudden.
    This may help:
    https://support.apple.com/en-us/HT204770#hardware
    09-21-2016 09:39 PM
  6. DavidinCT's Avatar
    Thanks, it's everything I tried already....sigh...I guess I will drop it on ebay for parts...

    Thanks for everyone's help.

    I was hoping to give it to the kids to use as an iPod to play games....oh, well...
    09-26-2016 06:22 PM

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