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  1. Thread AuthorThread Author   #1  
    iMore Question
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    Default Cannot get voice mail on my iphone 5S

    My carrier says that everything is okay on there end but my phone will not allow me to set up voicemail. Consumer cellular said I should go to an apple store for help but I am miles from an apple store. Can you help?
  2. #2  

    Default Re: Cannot get voice mail on my iphone 5S

    Hi, welcome to iMore.

    What carrier are you on? If you provide us with that information, I suppose we could figure out what's wrong on your end.

    Please join our forum, we're happy to help.
  3. #3  

    Default Re: Cannot get voice mail on my iphone 5S

    What, exactly, happens when you try?
  4. #4  
    scruffypig's Avatar
    iMore Pro

    527 Posts

    Default Why am I unable to get voicemail on my iPhone 5S?

    Consumer Cellular does support Visual Voicemail. As long as you have it provisioned on your account properly, it should work. You might want to try resetting your network settings. Reset your network settings by tapping Settings > General > Reset > Reset Network Settings. Call your iPhone from another phone and try to leave yourself a voicemail.
    Last edited by scruffypig; 07-02-2016 at 03:43 PM.

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