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  1. Thread AuthorThread Author   #1  
    iMore Question
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    Default I am setting up a new iPhone 5S

    I get asked to "please enter credentials to authenticate your device" and to enter a Log In ID & Password. But none has been established as yet by me. It does not accept my Apple ID & Password.
  2. #2  
    SwitchBeach's Avatar
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    2,171 Posts

    Default Re: I am setting up a new iPhone 5S

    Is the phone brand new?
    Did it have a previous user?
    Did that previous user remove their Apple ID from the device?

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