Re: photo not appearing on the screen when a person calls
Thanks everyone and thanks for the clarification regarding powering off and resetting a phone. I hadn't been aware there was a difference. You learn something new every day.
So he pressed and held the home and power button until the apple logo appeared to reset his phone. But it didn't change anything.
My dad had added photos to many of his contacts. But today, when he went to look at his contacts, the photos were gone! He knows he pressed 'done' after adding the photos, so he's not sure what happened. But that is why the photos weren't appearing when someone called him--because there were no photos there! Lol.
He re-added a photo and we tested it and it works now.
Has anyone ever heard of photos disappearing from the contacts list?