Apple replaced my 5S

Hansana

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Nov 14, 2011
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I had some tiny specs of dust inside the camera lens. They replaced the camera first then the dust was still there. Hence they gave me a new one :) I'm so happy. This is why apple is the best. Even for the 5S which is out of warranty they still replaced it for free of charge. Go apple

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Damien_Eternal

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Jun 18, 2014
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Did you have Applecare?

It would be crazy if you didn't and they still replaced it

I don't know. Even if it is out of warranty it would be worth it for Apple to just replace it and keep the customer happy than refuse it and lose a customer, especially if it is a manufacturer defect. A loyal customer will quickly make up for them what they would lose by eating the cost of the replacement.
 

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