Hi - I am helping a client in a hospital setting. They have a guest wifi network for patients and a private wifi network for docs. The doc's devices automatically join the hospital's private network and they dont have to do the "I agree" button every time - which the docs prefer not to do. However, there is a different issue.
If the doc joins the corporate wifi network, a certain app that is critical for them loses its context when put on background and asks them to login again (as though it was killed in the background). So the doc is on the app, it works. They minimize it and take a phone call, etc., and then come back in about 10 mins and the app asks them to go through a long login process.
If the doc "forgets" the corporate wifi network (Settings - Wifi - Forget this network), then the app has no problems remembering the context. It comes right back up and is in working condition - no need to login again.
What should the hospital IT tweak so the context is not lost by the apps on the physician's mobile devices?
Please help. thanks
If the doc joins the corporate wifi network, a certain app that is critical for them loses its context when put on background and asks them to login again (as though it was killed in the background). So the doc is on the app, it works. They minimize it and take a phone call, etc., and then come back in about 10 mins and the app asks them to go through a long login process.
If the doc "forgets" the corporate wifi network (Settings - Wifi - Forget this network), then the app has no problems remembering the context. It comes right back up and is in working condition - no need to login again.
What should the hospital IT tweak so the context is not lost by the apps on the physician's mobile devices?
Please help. thanks
Last edited:
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