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  1. Thread AuthorThread Author   #1  
    dterry1907's Avatar
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    Default 5s touch pad

    I am trying to set up touch id on my 5s phone. When I go to settings>General>touch id & passcode> touch id. Touch ID is not an available option. Any suggestions please.
  2. #2  
    BLiNK's Avatar
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    Default Re: 5s touch pad

    have you tried rebooting your device
  3. #3  
    mark5019's Avatar
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    Default Re: 5s touch pad

    Quote Originally Posted by dterry1907 View Post
    I am trying to set up touch id on my 5s phone. When I go to settings>General>touch id & passcode> touch id. Touch ID is not an available option. Any suggestions please.
    does it ask you to type in a pass code?
  4. Thread AuthorThread Author   #4  
    dterry1907's Avatar
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    Default Re: 5s touch pad

    No my first smart phone will try and reboot. Yes ask for pass code
  5. #5  
    iEd
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    Default Re: 5s touch pad

    Are you asked for your passcode after selecting touch ID and passcode?
    Enter your passcode and you should be able to set it up touch ID.
    mark5019 likes this.
  6. Thread AuthorThread Author   #6  
    dterry1907's Avatar
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    Default Re: 5s touch pad

    Thanks
  7. #7  
    Jaguarr40's Avatar
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    Default Re: 5s touch pad

    Yes to just make you feel ok and hopefully if you are reading this you have gotten your issue handled but you must turn on the passcode feature first and set a passcode in order for the Touch ID to highlight allowing you to set it up. Once you do that - You are good to go and make sure you hit whatever finger or fingers you use, You hit them from different angles including the top of say the thumb if you use that and that is the best to use. Hope you already have it set up and working to your satisfaction.

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