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  1. Thread AuthorThread Author   #1  
    AdrianGabeChen's Avatar
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    Default 5s randomly restarting

    my phone is randomly restarting. anyone else have this problem?
  2. #2  
    i7guy's Avatar
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    Default Re: 5s randomly restarting

    No, I can't say my phone has ever randomly restarted.
  3. #3  

    Default Re: 5s randomly restarting

    Quote Originally Posted by AdrianGabeChen View Post
    my phone is randomly restarting. anyone else have this problem?
    I started paying close attention to mine and my Wife's Gold 5s after reading about this same problem in another thread and site a couple of days ago, I'm glad to say no random restarts here on either phones. I'm thinking that it could be an app of some sort. I purchased our iPhone's from Verizon if that makes any difference.
  4. #4  

    Default Re: 5s randomly restarting

    I'm pretty sure its an app. I had the issue the first few days the 5S was released but I deleted a few apps & haven't had any issues since.
  5. #5  
    EmceeGeek's Avatar

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    Default Re: 5s randomly restarting

    Mine has also restarted because of an app crashing.


    Sent from my [Gold] iPhone 5S
    32GB iPhone 5S 32GB iPhone 5 64GB iPad 3 LTE 15" MacBook Pro 2.8GHz 21" iMac 2.9GHz i5
  6. #6  
    dustlane's Avatar
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    Default Re: 5s randomly restarting

    Mine does it occasionally. Don't know why.
  7. #7  
    mpham2's Avatar
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    Default Re: 5s randomly restarting

    Mine has started random reboots when I unlock it with the finger reader.
  8. #8  
    serglb's Avatar
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    Default Re: 5s randomly restarting

    Mine does it occasionally as well. Actually a few minutes ago when I tried using iTunes Radio 😓


    Sent from my Black iPhone 5S using 😊
  9. #9  
    thatgirl87's Avatar
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    Default Re: 5s randomly restarting

    It sometimes restarts when I change my wallpaper.


    This post was made by Tiffany
  10. #10  
    Mister Sir's Avatar
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    Default Re: 5s randomly restarting

    Mine does that probably once every two weeks or so. I'm pretty sure it's app related and not the device malfunctioning.
  11. #11  
    Dog5000's Avatar
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    Default Re: 5s randomly restarting

    Is everyone talking about a reboot just like when a Windows computer reboots after a "Restart" command is issued?
  12. #12  
    Megan Blok's Avatar
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    Default Re: 5s randomly restarting

    I read somewhere that it could be a springboard crash meaning way too much crap open in the background. Or possibly from a big app. Mine has randomly restarted only when playing infinity blade 3 and having other apps open. Make sure to regularly close your apps. And if your going to play IB3 restart first.


    Sent from my Gold iPhone 5s 
  13. #13  

    Default Re: 5s randomly restarting

    It's something with an app.
    T.
    Ambassador @ iMore

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  14. #14  
    naviwilliams's Avatar
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    Default Re: 5s randomly restarting

    I'm curious, unless you actual see it restart, how would one know that the device restarted? Thanks in advance...
  15. #15  
    iRiidium's Avatar
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    Default Re: 5s randomly restarting

    Do you, by chance, use Facebook? It will definitely destabilize your phone.


    Sent from a 5s
  16. #16  
    Dog5000's Avatar
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    Default Re: 5s randomly restarting

    Quote Originally Posted by Dog5000 View Post
    Is everyone talking about a reboot just like when a Windows computer reboots after a "Restart" command is issued?
    I think I understand why there may be a perception that a Springboard crash may be the same as a phone reboot. My 5S had a Springboard crash this morning. The crash is so sudden, and the screen immediately transitions from the UI to a blank white screen with an Apple logo in the center. This behavior can appear like a reboot.
  17. #17  
    Lt_Solorna's Avatar
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    Default Re: 5s randomly restarting

    I can definitely confirm for me that it is Facebook that is doing the 'Hard Reset'. So make sure you close it down after using it. It's a hassle/pain but until Facebook updates properly then that is what must be done. <sigh>
  18. #18  
    eyecrispy's Avatar
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    Default Re: 5s randomly restarting

    I'm not sure it's always apps. I had an iPhone 5s that I wiped and had it ready to sell. I didn't turn it off after the wipe. I put it on the table and walked away to do something else. When I came back and picked it up, it had shut itself down and I had to manually turn it back on again. There were obviously no apps running and it was obviously a complete shutdown and not a restart, but I don't think it's always apps. Could be something in iOS7 that is buggy.
  19. #19  
    SeanHRCC's Avatar
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    Default Re: 5s randomly restarting

    Quote Originally Posted by naviwilliams View Post
    I'm curious, unless you actual see it restart, how would one know that the device restarted? Thanks in advance...
    People are checking the error logs of the phone and becoming obsessive about it. That's what I'm seeing lately anyways from the posts we've been getting about it.
    "Speed has never killed anyone; suddenly becoming stationary...that's what gets you." - Jeremy Clarkson
    Karenkcoulter likes this.
  20. #20  
    retomex's Avatar
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    Default Re: 5s randomly restarting

    This is so irritating...

    5s randomly restarting-foto2.png
    5s randomly restarting-foto-1.png
  21. #21  
    retomex's Avatar
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    Default Re: 5s randomly restarting

    I forgot to mention this is with no apps running in the background.
  22. #22  
    Sekelani Zwambila's Avatar
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    Default Re: 5s randomly restarting

    Are you jail broken ?
    My phone did that when it was yesterday and the day before. But ever since it's back to normal and I got rid of the jailbreak I noticed, it's not randomly restarting.
  23. #23  
    naimmkassim's Avatar
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    Default Re: 5s randomly restarting

    Is OP referring to this??




    Sent from my iPhone using Tapatalk
  24. #24  
    Ricky Ramadhan's Avatar
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    Default Re: 5s randomly restarting

    Never happened with my 5s
    Restoring your iphone set as new, try it
  25. #25  
    jaleelhamid's Avatar
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    Default Re: 5s randomly restarting

    Is the restart happening Witt the apple symbol? Because apple knows about it and is working out a fix


    Sent from my iPhone using iMore Forums mobile app
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