1. Tom Munch's Avatar
    My 5s stopped getting or receiving mail from all my accounts on Friday. I've tried rebooting, re-entering passwords, going on and off wifi, and everything else I can think of, and I keep getting "Cannot Get Mail" errors. My iPad 3 is doing fine in all the situations and accounts the 5s is in, so I'm stumped.

    Any ideas?
    12-08-2013 09:53 AM
  2. jsntrenkler's Avatar
    Did you try a hard reset? Hold down the power button and home button until you see the apple logo. Are you able to revive data on your device?
    12-08-2013 09:58 AM
  3. Tom Munch's Avatar
    Yeah, that's what I meant by the reboot. I've done a couple hard resets since Friday with no luck.

    What do you mean by revive data? I can read old emails, and every other app works fine.
    12-08-2013 10:00 AM
  4. Tom Munch's Avatar
    The only other time I've had this happen was when my router wasn't working right through my 3GS, 4, 4s, 5, and now 5s.
    12-08-2013 10:02 AM
  5. Tom Munch's Avatar
    Trying another hard reset now.
    12-08-2013 10:03 AM
  6. Tom Munch's Avatar
    Checking for Mail...
    Cannot Get Mail
    The connection to the server failed. (Three times, so I must have at least three of six activated accounts not receiving.)
    Updated Friday
    12-08-2013 10:06 AM
  7. Tom Munch's Avatar
    I must have some corruption somewhere.
    12-08-2013 10:06 AM
  8. Tom Munch's Avatar
    I finally narrowed it down to one account through Yahoo. Deleting and adding the account in mail settings got it working again. I've never had to do that before in all these years.
    12-08-2013 10:47 AM

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