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View Poll Results: Is Touch ID working well for you?

Voters
102. You may not vote on this poll
  • Yes!

    66 64.71%
  • I have problems with it sometimes.

    32 31.37%
  • No, it's terrible!

    4 3.92%
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  1. Thread AuthorThread Author   #1  
    James Falconer's Avatar
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    Default Is Touch ID working well for you?

    Seems like one out of every 20 (or so) iPhone users I bump into has problems with Touch ID. I always suggest to 're-train' the device and I never hear back... so there's a good chance that perhaps there's some 'user error' going on here... However, I know for a fact that some are having serious problems with Touch ID not working properly.

    How's your Touch ID experience been so far? Working flawlessly? Occasional glitch or problem? Or not working at all?
    James Falconer
    Community Manager, Mobile Nations
    Email: james@mobilenations.com
    Twitter: @JamesFalconer
    Thanked by:
    Nissan4LIFE (12-01-2013)
  2. #2  
    minimo3's Avatar
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    Default Re: Is Touch ID working well for you?

    Works perfectly for a week after registering a new finger, deteriorates slightly in week 2 and by week 3 it takes 3-4 tries before it logs in. So I re-register the finger(s) and the cycle restarts. Obviously it's not a problem with the sensor or software since it works perfectly for a week. I also clean the phone with anti bacterial wipes daily so it's not an issue with a dirty sensor. My hypothesis is that the change in weather/dryness causes significant enough changes in the valleys/ridges of the print to affect the reading. And yes, I apply hand moisturizer daily to try to alleviate this.
    RxRex likes this.
  3. #3  
    ngc
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    Default Re: Is Touch ID working well for you?

    Been using it since monday and it has only not worked like 3-4 times in 3 days, not bad at all...
  4. #4  
    Irish Rose's Avatar
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    Default Re: Is Touch ID working well for you?

    Since the iPhone 5S is currently the only device with this feature I am moving this thread to the 5S forum for better exposure.


    Sent from my iPad Air.
  5. #5  
    Jaguarr40's Avatar
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    Default Re: Is Touch ID working well for you?

    Mine has been flawless since I set it up with the help of different angle of my right thumb and pressure from the top. Has not failed me yet. If you get it dirty or oily I would suggest a light wipe with a micro fiber cloth and that is it.
    ~JAG~
    Member Of iMore & Mobile Nations!
    In Memory Of Steve Jobs ... Rest In iPeace


  6. #6  
    RxRex's Avatar
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    Default Re: Is Touch ID working well for you?

    Quote Originally Posted by minimo3 View Post
    Works perfectly for a week after registering a new finger, deteriorates slightly in week 2 and by week 3 it takes 3-4 tries before it logs in. So I re-register the finger(s) and the cycle restarts. Obviously it's not a problem with the sensor or software since it works perfectly for a week. I also clean the phone with anti bacterial wipes daily so it's not an issue with a dirty sensor. My hypothesis is that the change in weather/dryness causes significant enough changes in the valleys/ridges of the print to affect the reading. And yes, I apply hand moisturizer daily to try to alleviate this.
    This mirrors my experience so I finally stopped using it. Originally, when I purchased my 5s, I bought a Spigen glass protector to go with it and it caused issues that were alleviated when I removed it. Still, after a couple of weeks, its efficiency would go out of the window. I like this theory concerning print changes
  7. #7  
    Danzoman's Avatar
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    Default Re: Is Touch ID working well for you?

    I'm right handed and it works perfect for me with my thumb and index finger. My thumb on my left hand is another story but that just may be poor motor skills. My gripe is if you press it just a hair too long from lock Siri pops up and it doesn't unlock when I dismiss her. Howard Stern was really cursing this a few weeks ago that was funny.


    Sent from my iPad using
  8. #8  

    Default Re: Is Touch ID working well for you?

    You don't really need to push down on the button for it to read your print just place your thumb over the button.
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  9. #9  
    Danzoman's Avatar
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    Default Re: Is Touch ID working well for you?

    Quote Originally Posted by zerog46 View Post
    You don't really need to push down on the button for it to read your print just place your thumb over the button.
    I know I mean waking and unlocking in one touch. I've found that pushing it perfectly saves a step. Are you supposed to be able to touch it from sleep and it unlock? Maybe it isn't working for me lol


    Sent from my iPad using
  10. #10  

    Default Re: Is Touch ID working well for you?

    Quote Originally Posted by Danzoman View Post
    I know I mean waking and unlocking in one touch. I've found that pushing it perfectly saves a step. Are you supposed to be able to touch it from sleep and it unlock? Maybe it isn't working for me lol


    Sent from my iPad using
    Okay gotcha.
    iPhone 6 Plus 64 GB - 2014 Mac Book Air

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  11. #11  
    Danzoman's Avatar
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    Default Re: Is Touch ID working well for you?

    Quote Originally Posted by zerog46 View Post
    Okay gotcha.
    I found this thread in iOS 7 section btw


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  12. #12  
    Karenkcoulter's Avatar

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    Default Re: Is Touch ID working well for you?

    Quote Originally Posted by Danzoman View Post
    I know I mean waking and unlocking in one touch. I've found that pushing it perfectly saves a step. Are you supposed to be able to touch it from sleep and it unlock? Maybe it isn't working for me lol


    Sent from my iPad using
    No you have to press the button first.
  13. #13  
    DarkBlade_95's Avatar
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    Default Is Touch ID working well for you?

    It's pretty mixed for me. It works pretty quickly and succeeds nearly all the time, but it can take a few tries sometimes. Not too big of a deal, since it works flawlessly 95% of the time.


    Sent from my iPhone 5S using
  14. #14  
    solitude1984's Avatar
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    Default Is Touch ID working well for you?

    Since the weather has gotten really cold where I live, I've had more trouble. Before that, it rarely failed. I retrained it and it's fine again. I too have the same theory about dryness.


    Sent from my iPhone 5s using
    Last edited by solitude1984; 12-13-2013 at 12:36 PM.
    Mitsubishi G310 -> Vtech A700 -> LG 6190 -> LG125 -> Samsung flip -> Moto Razr -> Blackberry Curve 8300 -> Blackberry Curve 8330 -> iPhone 4 -> iPhone 4s -> iPhone 5s
  15. #15  
    Darthbull's Avatar
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    Default Re: Is Touch ID working well for you?

    I've trained both my thumbs and both my index fingers. I can almost always get an unlock on the first try with my index fingers. However, for some reason, I can't get the thumbs to recognize consistently. I've retrained them several times and still not working 100% I get about 60% with the thumbs.
  16. #16  
    abazigal's Avatar
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    Default Re: Is Touch ID working well for you?

    It's great when it works, keywords being "when it works", which is about 20% of the time for me. Sometimes, the sensor just won't recognise my fingerprint however many times I try. When this happens, it can be quite frustrating, because then you are wasting more time then if you had just locked in via passcode (which is precisely what Touch-ID was designed to let you get around).

    I reset my iPhone last week, and Touch-ID worked flawlessly for a week before the problem resurfaced. It's not that inconvenient, but I shouldn't be needing to restart my phone every now and then.
  17. #17  
    Nissan4LIFE's Avatar
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    Default Re: Is Touch ID working well for you?

    I too have issues with TouchID occasionally but it usually has to do with my finger placement on the sensor...most of the time I readjust and it works fine after 2 or 3 tries.
  18. #18  
    jaleelhamid's Avatar
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    Default Re: Is Touch ID working well for you?

    it lags for me, when i put my finger on the home button their is like a 5 sec delay before my phone unlocks
  19. #19  
    therandomone's Avatar
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    Default Re: Is Touch ID working well for you?

    I have found that by registering the ball of my print as opposed to the tip, it works a lot better.
  20. #20  
    iamdjpaul's Avatar
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    Default Re: Is Touch ID working well for you?

    I haven't had a problem with mine. But I did see an article on Flipboard where someone registered their thumb as 5 different fingers and that has helped.


    Sent from my iPad using
  21. #21  
    Chrisbetty's Avatar
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    Default Re: Is Touch ID working well for you?

    I hard problems with unlocking my phone 1/4 of the time and got smart and decided to program the finger I use the most, twice, never had another issue since then. But you can only have 5 fingerprints stored at once.
  22. #22  
    LadiJae's Avatar
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    Default Re: Is Touch ID working well for you?

    I've only had mine for 6 days, but I haven't had any problems. But It seems when I touch firmly it registers faster. And I've heard sweaty hands won't work on it


    ~ Sent from my Sexy iPhone 5s Gold on ~
  23. #23  
    MacintoshDan's Avatar
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    Default Re: Is Touch ID working well for you?

    I forget I have TouchID it works so well. I have only one exception, my thumb that has a scar down the middle, sometimes I have to try twice with that one, but my other 4 fingers in it work every time, since launch day.


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  24. #24  
    jpxyz's Avatar
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    Default Re: Is Touch ID working well for you?

    Works fine for me.
    I click the home button and my iPhone is up!
    iPhone 5s / Space Gray / 64GB / Unlocked.
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  25. #25  
    Shmoham's Avatar
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    Default Re: Is Touch ID working well for you?

    It works good with me! But it sometimes does not recognize my fingerprint when my hand is a bit sweaty and if the button is a bit dirty! These are the only 2 drawbacks i have experienced.


    iPhone 5 using
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