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  1. Thread AuthorThread Author   #1  
    patton4549's Avatar
    iMore Beginner

    55 Posts

    Default Touch Id not responding

    Anyone else having a the problem with touch id not working? My issue isn't it not recognizing my finger but once in awhile I press the home button and it doesn't even tell me try again or anything it's like I don't even have a finger over the scanner. If I put in my pass code and relock my phone it will work the next attempt after that just fine happens about once or twice a week right now
  2. #2  
    Eileen89's Avatar
    iMore Genius

    5,873 Posts
    Global Posts
    6,460 Global Posts

    Default Re: Touch Id not responding

    Yes, there are other threads about people having issues with the Touch ID. Here is one of those threads: http://forums.imore.com/iphone-5s/26...esnt-work.html

    This thread had some tips to improve the function of the Touch ID sensor that may help you: Fingerprint Sensor - Helpfull Tips

    If nothing seems to help and you are still having issues with this, you may have to contact Apple and exchange your 5S.

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