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  1. Thread AuthorThread Author   #1  
    Infiniti7's Avatar
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    Default ID finger print just doesn't work

    When I first bought the 5s the finger print id worked great. Now it hardly works. I say if I try it 10 times it works 2 times. What's the deal?
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    trandz (11-09-2013)
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  2. #2  
    JustMe'D's Avatar

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    Default Re: ID finger print just doesn't work

    Have you tried cleaning the sensor or deleting your saved fingerprints and rescanning?
    nikkisharif likes this.
  3. #3  

    Default ID finger print just doesn't work

    I do not have it enabled on my phone so I cannot speak directly from experience, but have you tried the basics? Such as, registering more than one of the fingerprints to a particular finger that you use in order to improve the chances of accuracy? Have you tried wiping out all of the stored fingerprints and starting all over?

    Aside from those things, I would suggest taking it to the closest Apple Store if within reasonable distance and have them check it out.

    Edit: sorry I posted same time as D
  4. #4  
    SeanHRCC's Avatar
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    Default Re: ID finger print just doesn't work

    Mine still works as good today as it did the day I bought it. Unless yours was damaged or has some kind of pre-existing issue, I have no idea why yours would be acting weird (unless you didn't calibrate it properly or didn't use enough different positions to make more generally successful).
    "Speed has never killed anyone; suddenly becoming stationary...that's what gets you." - Jeremy Clarkson
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  5. #5  
    Peligro911's Avatar
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    Default Re: ID finger print just doesn't work

    Quote Originally Posted by Infiniti7 View Post
    When I first bought the 5s the finger print id worked great. Now it hardly works. I say if I try it 10 times it works 2 times. What's the deal?
    Mine works perfect since day 1 and still does
  6. #6  
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    Default Re: ID finger print just doesn't work

    Yep. Mine still works as great today, as it did the day I got it. Only the occasional hiccup from being a little dirty. Nothing a quick wipe with a microfiber won't cure.
  7. #7  
    km12345's Avatar
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    Default Re: ID finger print just doesn't work

    Mine still great unless I got something on my fingers or it's dirty or I used wrong part of finger


    Sent from my Gold iPhone 5s using
  8. #8  
    iEd
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    Default Re: ID finger print just doesn't work

    Works perfect for me. Usually if it fails for me it's pilot error.
    Stevie Jobs was the illest and-droid is played out like Arnold wondering "What you talking about Willis?"
  9. #9  

    Default Re: ID finger print just doesn't work

    Mine works perfectly. I just make sure I keep my hands & the sensor clean
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  10. #10  
    Irish Rose's Avatar
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    Default Re: ID finger print just doesn't work

    Quote Originally Posted by nikkisharif View Post
    Mine works perfectly. I just make sure I keep my hands & the sensor clean
    ^ This. The only time I have an issue with this is if my home button is smudged or if my fingers are damp after washing my hands.
    nikkisharif likes this.
  11. #11  
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    Default Re: ID finger print just doesn't work

    Depends on the day. Sometimes I notice it doesn't work especially if my hands are super dry. It isn't fool proof and can be extremely frustrating at times.


    Sent from my iPhone 5S
    Follow me on Instagram @therealmarkhunsaker
  12. #12  
    EmceeGeek's Avatar

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    Default Re: ID finger print just doesn't work

    Mine works great, but of course I made sure my whole thumb, no matter how I sit it, was saved. Clean it off, try saving your prints again! Mine only doesn't work when my fingers have something on them.
    32GB iPhone 5S 32GB iPhone 5 64GB iPad 3 LTE 15" MacBook Pro 2.8GHz 21" iMac 2.9GHz i5
  13. Thread AuthorThread Author   #13  
    Infiniti7's Avatar
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    Default Re: ID finger print just doesn't work

    If it use to work great why would I have to re due my prints? Makes no sense. My finger prints haven't changed in 25 years
  14. #14  
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    Default Re: ID finger print just doesn't work

    Quote Originally Posted by Infiniti7 View Post
    If it use to work great why would I have to re due my prints? Makes no sense. My finger prints haven't changed in 25 years
    I have an idea . Make 2 finger id of the finger that u r using but focus on diff section of ur fingers so that it pretty much learn ur whole finger at least all possible part which may contact the sensor.


    Sent from my Gold iPhone 5s using
    Brady KEITH likes this.
  15. Thread AuthorThread Author   #15  
    Infiniti7's Avatar
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    Default Re: ID finger print just doesn't work

    I'll try that but when I first made a print of my thumb it worked great. Just Doesn't make sense why it stopped working. I have AppleCare+ wonder if they will give me a new device if they can't figure it out
  16. #16  
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    Default Re: ID finger print just doesn't work

    Quote Originally Posted by Infiniti7 View Post
    I'll try that but when I first made a print of my thumb it worked great. Just Doesn't make sense why it stopped working. I have AppleCare+ wonder if they will give me a new device if they can't figure it out
    They'd give you a replacement even if you just used the regular 1 year standard Apple Care. Your experience is not normal...my wife's 5S's finger print scanner works flawlessly too (she just doesn't use it, lol).
    "Speed has never killed anyone; suddenly becoming stationary...that's what gets you." - Jeremy Clarkson
  17. #17  
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    Default Re: ID finger print just doesn't work

    Reads my print in 0.01 seconds. There are times all I want to do is just turn on the screen and it unlocks the phone, Lol. I'd say take it to the Apple store and have it checked out.
  18. #18  

    Default Re: ID finger print just doesn't work

    Quote Originally Posted by Infiniti7 View Post
    If it use to work great why would I have to re due my prints? Makes no sense. My finger prints haven't changed in 25 years
    Lol when I suggested this, I wasn't implying that your fingerprints have changed or anything like that. But we are putting a lot of reliance on technology not only to work the way it should, but continuing to work as designed over time. Sometimes, a glitch occurs for whatever reason and while it does not make sense on the surface, it can happen.
  19. #19  
    Heisenberg's Avatar

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    Default Re: ID finger print just doesn't work

    At times it takes a couple of tries for it to recognize my fingerprint. I find that wiping my screen and home button on my shirt or jeans helps it work better.

    Just gotta wipe the thing every so often.
    Formerly forever29
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  20. #20  
    iEd
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    Default Re: ID finger print just doesn't work

    A forum member posted a tip of making a few profiles of the same finger. I think that's been working for me. And making different profiles with different grips.


    #Naked Tuesday
    Stevie Jobs was the illest and-droid is played out like Arnold wondering "What you talking about Willis?"
  21. #21  
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    Default Re: ID finger print just doesn't work

    Quote Originally Posted by Infiniti7 View Post
    If it use to work great why would I have to re due my prints? Makes no sense. My finger prints haven't changed in 25 years
    Apple will replace it if it's not working correctly. It sounds like you need to go visit Apple.
    -Randy
    wbkm85 likes this.
  22. #22  
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    Default Re: ID finger print just doesn't work

    Mine is hit and miss, I do clean it often ... For whatever reason it does not like my left thumb, works more with my right thumb ... I have tried many fingers however feels awkward using any other finger than my thumb. Perhaps I'll run down to the Genius Bar on my next day off and see what Apple Says.
  23. #23  

    Default Re: ID finger print just doesn't work

    Quote Originally Posted by iEd View Post
    A forum member posted a tip of making a few profiles of the same finger. I think that's been working for me. And making different profiles with different grips.


    #Naked Tuesday
    Great tip!!!
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  24. #24  
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    Default Re: ID finger print just doesn't work

    In addition to wiping the sensor clean, I have found that if I don't use the edge of my finger tip as much as the middle of my finger tip, it reads A LOT better. I think this is due to dry hands, and it not reading through the cracks.
    dcharleyultra likes this.
  25. #25  
    iEd
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    Default Re: ID finger print just doesn't work

    Quote Originally Posted by nikkisharif View Post
    Great tip!!!
    Folks may have more success if they try it.


    #Naked Tuesday
    Stevie Jobs was the illest and-droid is played out like Arnold wondering "What you talking about Willis?"
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