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  1. Thread AuthorThread Author   #1  
    Spdracer's Avatar
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    Default Why does my black screen have red and green bars?

    On my iPhone 5S, when the screen shuts off, I can see red and green bars instead of a black screen. They are very dim, but I can see them. Is this normal?
    Last edited by Spdracer; 11-04-2013 at 02:26 PM. Reason: title has misspelling
  2. #2  
    SeanHRCC's Avatar
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    Default Re: Why does my black screen have red and green bars?

    Are these slightly illuminated bars? Or are they more of a surface color thing?
    "Speed has never killed anyone; suddenly becoming stationary...that's what gets you." - Jeremy Clarkson
  3. Thread AuthorThread Author   #3  
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    Default Re: Why does my black screen have red and green bars?

    I would say they are ever so slightly illuminated
  4. #4  
    SeanHRCC's Avatar
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    Default Re: Why does my black screen have red and green bars?

    Quote Originally Posted by Spdracer View Post
    I would say they are ever so slightly illuminated
    Certainly not normal in that case. I was going to reference colorful shapes (and lines sometimes) when a screen protector is applied, but on a stock screen, especially if it's illuminated at all, that is not normal. Definitely get a genius bar appointment and get a replacement...sounds like a problem between the digitizer and the LCD.
    "Speed has never killed anyone; suddenly becoming stationary...that's what gets you." - Jeremy Clarkson
    Jaguarr40 likes this.
  5. #5  
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    Default Re: Why does my black screen have red and green bars?

    I agree with Sean this is not normal. I'd make an appointment at your nearest Apple store. Good luck!
  6. Thread AuthorThread Author   #6  
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    Default Re: Why does my black screen have red and green bars?

    thanks, will do that
  7. #7  
    EmceeGeek's Avatar

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    Default Re: Why does my black screen have red and green bars?

    Yikes. Is this the first actually faulty 5s we've seen here?
    32GB iPhone 5S 32GB iPhone 5 64GB iPad 3 LTE 15" MacBook Pro 2.8GHz 21" iMac 2.9GHz i5
  8. Thread AuthorThread Author   #8  
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    Default Re: Why does my black screen have red and green bars?

    Might be. They replaced it for me. Was easy fo them to see
    jsntrenkler likes this.
  9. #9  

    Default Re: Why does my black screen have red and green bars?

    Quote Originally Posted by Spdracer View Post
    Might be. They replaced it for me. Was easy fo them to see
    Glad they replaced it with no problem!!
    jsntrenkler and nokia4life like this.

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