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  1. Thread AuthorThread Author   #1  
    Sekelani Zwambila's Avatar
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    Default Constantly losing reception on my iPhone 5S

    This has been happening frequently. I'm not sure if it's my cellular provider but it's getting pretty annoying. It happens about 5 times a day, especially when I'm posting something to this forum or browsing the net.
    Does anyone have this problem?
    I've tried turning airplane mode off then on, it helps for a few minutes then again I would loose reception. 😒
  2. #2  
    TheRewardisCheese's Avatar
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    Default Constantly loseing reception on my iPhone 5S

    I am not having any issues with my 5S. Perhaps a restore and/or a trip to the apple store genuis bar is in order if it does not resolve itself




    Sent from something waiting to get jailbroken
  3. #3  
    Karenkcoulter's Avatar

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    Default re: Constantly losing reception on my iPhone 5S

    Haven't seen any problems myself. Maybe have your carrier swap SIM cards.
  4. #4  
    Irish Rose's Avatar
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    Default re: Constantly losing reception on my iPhone 5S

    Not having any issues with my 5S, however, I have read about some people over at MR who are complaining that the reception on the 5S is not as good as it was with their iPhone 5. Some tried to restore and said that it helped while others were doing what you did and put their 5S in Airplane mode when this problem occurred. I would try taking your SIM card out for a few minutes and pop it back in making sure that it is seated in the tray properly. I had this problem once when I had my 5 and found out when I was switching the SIm card back to the 5 from the Nexus 4, I must not have aligned it right the first time. It was fine after I put it back in again.
  5. #5  
    SeanHRCC's Avatar
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    Default re: Constantly losing reception on my iPhone 5S

    Uh oh, better go get a Nexus 5! The best and most revolutionary smart phone this week!

    I've personally not had any issues with reception...in fact, my LTE service on this phone is quite substantially better than my iPhone 5 was.
    "Speed has never killed anyone; suddenly becoming stationary...that's what gets you." - Jeremy Clarkson
  6. #6  
    mpham2's Avatar
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    Default re: Constantly losing reception on my iPhone 5S

    My 5s comes in the best of all the phones I Have had.
  7. Thread AuthorThread Author   #7  
    Sekelani Zwambila's Avatar
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    Default re: Constantly losing reception on my iPhone 5S

    Quote Originally Posted by TheRewardisCheese View Post
    I am not having any issues with my 5S. Perhaps a restore and/or a trip to the apple store genuis bar is in order if it does not resolve itself




    Sent from something waiting to get jailbroken
    Think I'll do that thanks.
  8. #8  
    EmceeGeek's Avatar

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    Default re: Constantly losing reception on my iPhone 5S

    When I was using the space grey model I was having reception issues. I went to get a sim swap and it was a little better but still not as great as it is on my iPhone 5.


    Sent from my iPhone 5S using Tapatalk
    32GB iPhone 5S 32GB iPhone 5 64GB iPad 3 LTE 15" MacBook Pro 2.8GHz 21" iMac 2.9GHz i5
  9. #9  
    Dog5000's Avatar
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    Default re: Constantly losing reception on my iPhone 5S

    Do the signal loss events happen at random times and places, or is there a pattern emerging with commonality based upon time, place, or both?
  10. Thread AuthorThread Author   #10  
    Sekelani Zwambila's Avatar
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    Default re: Constantly losing reception on my iPhone 5S

    Quote Originally Posted by Dog5000 View Post
    Do the signal loss events happen at random times and places, or is there a pattern emerging with commonality based upon time, place, or both?
    These events happen at random times and in any place.
  11. #11  
    eve6er69's Avatar
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    Default re: Constantly losing reception on my iPhone 5S

    Quote Originally Posted by Sekelani Zwambila View Post
    These events happen at random times and in any place.
    Before you hit the apple store I would suggest swapping the sim first. It's free and fast. That way you can rule that out without using up an AppleCare visit.


    Sent from my Gameboy Color
  12. #12  
    nr2d's Avatar
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    Default re: Constantly losing reception on my iPhone 5S

    Haver you tried "Resetting Network Settings" under General - Reset. I know some people had a problem with iMessage and that quick fix that was suggested was to reset the network settings. Maybe that problem was that first thought.
    iPhone 5S, iPad Air, iMAC, Old Dell PC
  13. #13  
    EmceeGeek's Avatar

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    Default re: Constantly losing reception on my iPhone 5S

    Can your carrier reset the signal to your phone? You'll have to call them on another phone for them to do it though.
    32GB iPhone 5S 32GB iPhone 5 64GB iPad 3 LTE 15" MacBook Pro 2.8GHz 21" iMac 2.9GHz i5
  14. #14  
    eve6er69's Avatar
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    Default re: Constantly losing reception on my iPhone 5S

    Quote Originally Posted by EmceeGeek View Post
    Can your carrier reset the signal to your phone? You'll have to call them on another phone for them to do it though.
    Usually you have to call them from another phone. They usually ask to turn off the device while they wipe and reload the profile onto your phone.


    Sent from my Gameboy Color
  15. #15  
    Not Quite Right's Avatar
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    Default re: Constantly losing reception on my iPhone 5S

    You're holding it wrong ...
    nikkisharif likes this.
  16. #16  
    eve6er69's Avatar
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    Default re: Constantly losing reception on my iPhone 5S

    Quote Originally Posted by Not Quite Right View Post
    You're holding it wrong ...
    I had to refrain from saying that.


    Sent from my Gameboy Color
    nikkisharif likes this.
  17. #17  

    Default re: Constantly losing reception on my iPhone 5S

    Quote Originally Posted by Not Quite Right View Post
    You're holding it wrong ...
    LMAO
  18. Thread AuthorThread Author   #18  
    Sekelani Zwambila's Avatar
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    Default re: Constantly losing reception on my iPhone 5S

    Holding it wrong? Haha.
    I'll try resetting all my setting and I'll call my service provider. Thanks for the heads up
  19. #19  
    EmceeGeek's Avatar

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    Default re: Constantly losing reception on my iPhone 5S

    Quote Originally Posted by Not Quite Right View Post
    You're holding it wrong ...
    Ahh, good times. Lol 😂


    Sent from my iPhone 5S using Tapatalk
    32GB iPhone 5S 32GB iPhone 5 64GB iPad 3 LTE 15" MacBook Pro 2.8GHz 21" iMac 2.9GHz i5
  20. #20  
    plantemichel's Avatar
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    Default Constantly losing reception on my iPhone 5S

    I never had problem, with my sim on my 5 and 5S but I did with my 4 and 4S Sim. Just switche the sim and probem was Fixed.😄


    Sent from my iPhone 5S using - now Free
  21. #21  
    Lt_Solorna's Avatar
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    Default Re: Constantly losing reception on my iPhone 5S

    If you are on Verizon, they said that with so many people upgrading to phones with LTE, some people are temporarily being signal downgraded. Also was this happening on other phones in same areas?
  22. #22  
    jsntrenkler's Avatar

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    Default Re: Constantly losing reception on my iPhone 5S

    If it were me I would take it to the Apple Store and have them take a look at it. Good luck as I know that signal issues are very frustrating, one trick you could try from the good old days is to hold down your power button and home button until you see the apple logo, when the apple logo disappears release both buttons. Sometimes a hard reset can fix connectivity issues however it's more than likely a problem with your SIM or phone itself.

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