Has anyone had trouble with the scanner accepting your finger? It seems that whenever my hands are a little dirty or sweaty, the scanner doesnt accept the scan. Anyone else noticed this? It happens to me quite a bit.
That could certainly happen. Have you tried wiping off or cleaning your finger(s) you use to see if it helps or maybe try and reset and register your finger or thumb over again or like may do, register the finger or thumb at 2 different angles so you actually will have 2 fingers or thumbs but at 2 different angles for a total of 4. Make a big recognition difference.
Yes, I have had this issue. When I posted my comments the other day, I was surrounded by posters claiming that it had to be user error. Careful what you post. I can bet that many will assume it is your fault that the technology is not working.
I have had mine for 3 weeks. Everything worked great for the first two weeks. I had 4 fingers programmed. Slowly, they stopped working. I had to delete all scans, and re-scan all 4 last weekend. As of today, only the thumbs are still working, both index fingers will are not recognized anymore. I will have to re scan again.. They take about 3-4 seconds to recognize my print.
Yes, I wipe my fingers before use. I also wipe my front screen and home button a few times a day (I dont like smudges on the screen).
The scanner will not recognize a wet or moist finger. Sweat, holding a cold drink, after washing hands and drying with air drier. None of these are a big deal
Bottom line, When it was first announced, I looked at the finger print scanner as a convince. Thinking it would be more accurate and convenient. I do not think that was the intent. I think it is only there for added security, not for convenience and not meant to be faster than entering 4 digits.
It was certainly meant to be faster than entering a code...when it's working. Maybe my experience isn't a welcome thing to hear for you because you're experiencing such a failure of the tech, but so far, mine has been flawless...it recognizes it on the first try 95% of the time, and the other times it's usually the way I grabbed the phone or, like you said, moisture on my fingers for whatever reason (though holding a drink, for me anyways, has not interfered with the functionality). It is so much more convenient than a passcode entry, and I guess I kind of feel lucky that mine has been such a positive experience.
That said, I posted this in another thread, and this is a "how to" when it comes to scanning setups. Assistance online is finding that many people who are having major issues with their scanner ARE in fact setting it up improperly, or better put, very streamlined (when it comes to angles of the finger print)...this link helped quite a few...
How to Set Up Touch ID and Use Touch ID on the iPhone 5s [Video]
...will it fix your issue? Who knows. "Hopefully" I guess is the best one could add. A big problem with creating something that combines technology with the uniqueness ingrained in all of us is that you will, eventually, find people who do not mesh well with the tech for one reason or another. Not to make an excuse for Apple, if there is truly a problem, they definitely should fix it...but so far, I can only go on the experience me, my wife and people close to me have seen...and amongst ALL of us, even the ones that don't use the feature (like my wife), none of us have had anything but good success with the functionality and accuracy of the scanner.
Any chance of a faulty phone then? I'm not one to bash new technology, but it is in fact new technology. Any chance of a crappy build?
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Several of my friends have the iPhone 5s.I have had mine for 3 weeks. Everything worked great for the first two weeks. I had 4 fingers programmed. Slowly, they stopped working. I had to delete all scans, and re-scan all 4 last weekend. As of today, only the thumbs are still working, both index fingers will are not recognized anymore. I will have to re scan again..
Several of my friends have the iPhone 5s.
Those of them who don't protect their 5s with a case complain more often about having to rescan their prints than the other ones.
Now they wonder whether maybe fine scratches on the home button could stop the sensor from recognizing the previous scans.
I don't know the details. We live in different countries. I'll have to ask them.Do there cases cover the home button? Your friends that use cases.
Yes, I have had this issue. When I posted my comments the other day, I was surrounded by posters claiming that it had to be user error. Careful what you post. I can bet that many will assume it is your fault that the technology is not working.
I have had mine for 3 weeks. Everything worked great for the first two weeks. I had 4 fingers programmed. Slowly, they stopped working. I had to delete all scans, and re-scan all 4 last weekend. As of today, only the thumbs are still working, both index fingers will are not recognized anymore. I will have to re scan again.. They take about 3-4 seconds to recognize my print.
Yes, I wipe my fingers before use. I also wipe my front screen and home button a few times a day (I dont like smudges on the screen).
The scanner will not recognize a wet or moist finger. Sweat, holding a cold drink, after washing hands and drying with air drier. None of these are a big deal
Bottom line, When it was first announced, I looked at the finger print scanner as a convince. Thinking it would be more accurate and convenient. I do not think that was the intent. I think it is only there for added security, not for convenience and not meant to be faster than entering 4 digits.
Has anyone had trouble with the scanner accepting your finger? It seems that whenever my hands are a little dirty or sweaty, the scanner doesnt accept the scan. Anyone else noticed this? It happens to me quite a bit.