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  1. #51  
    SeanHRCC's Avatar
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Quote Originally Posted by km12345 View Post
    No i don't just rely on those asinine links. I go thru apple app and apple website as well. I've also called and ask 2 stores several times. They told me that they get some gold but not much and usually gone quickly. I was told to best check early in the mornings. I do checks all thru out the day and night for a week now. I think I will keep at it for one more week and then after that I will move to plan B,C, and D.


    Sent from my iPad using Tapatalk HD
    The app and website do not give you indication on stock. The ONLY way to see if there are any available is to go there in the morning and try to be first in line.

    Quote Originally Posted by jmr1015 View Post
    I just prefer the Apple Store as an experience. It's nice to get hands-on time with the products... and the service, even when they are busy, is better than most other retailers when you are the only person in the store.



    I was told at my local Apple stores that they aren't doing walk-ins for the 5S. Unless you count walking in and using their computers to still place your order on the website.
    That seems pretty odd...even our tiniest little store north of the perimeter here in Georgia does walk ins, and it's probably the smallest Apple store there is (it's the size of a McDonalds dining area). You've never seen a line outside of your local store for the 5S? I went to the mall today that houses the large Atlanta main store and there was a line down the upper level walking area for it...thankfully, I was going in the opposite direction, lol!
  2. #52  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Quote Originally Posted by SeanHRCC View Post
    The app and website do not give you indication on stock. The ONLY way to see if there are any available is to go there in the morning and try to be first in line.
    From the 30th on, the Apple Store employees around here would not tell us what they had in stock. They pointed us in the direction of the website or app to find out what was available for purchase. If we waited in line in the morning, we simply were first to get to the Macs and try to place our orders on the same website we can access from home.

    Quote Originally Posted by SeanHRCC View Post
    That seems pretty odd...even our tiniest little store north of the perimeter here in Georgia does walk ins, and it's probably the smallest Apple store there is (it's the size of a McDonalds dining area). You've never seen a line outside of your local store for the 5S? I went to the mall today that houses the large Atlanta main store and there was a line down the upper level walking area for it...thankfully, I was going in the opposite direction, lol!
    We had lines for the launch, and most days between launch day and the 30th, because you couldn't buy one on the website for in-store pickup... yet. But from the 30th on, Apple store employees said you had to order and pay through the website, as a "pickup in store" order.

    If you walked in recently, they simply let you use a Mac in the store to complete the same purchase process you could from home on your own computer. I also found that stock updates on the website could occur any time throughout the night... so while some people waited outside the store for it to open, others at home could actually place their orders and come pick up the phones once the store opened.
  3. #53  
    hearmeoutx's Avatar
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Apple is very good at keeping demand for their products, and by making it harder to get a device after launch day they are keeping interest.

    I personally had to drive 30 minutes away in order to get a silver 16gig today. Just keep calling around and I am sure you will find it. The store I went to just got some in stock this morning, so Apple IS still supplying stores while shipping device orders as well.
    BLiNK likes this.
  4. #54  
    Eileen89's Avatar
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    No frustration here. It is what it is. After returning my Space Gray 5S back to Best Buy, I had to wait to get the Silver 64GB Verizon 5S that I wanted. It was worth it to me as I now have the one that I really want.
  5. #55  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Quote Originally Posted by km12345 View Post
    Apparently the wait means it is a good thing. The longer the wait the better, right? Hehe

    Yeah if I give up on the 5s, i will just get a 5. 5c is a waste of an upgrade.



    Sent from my iPad using Tapatalk HD
    Not sure how 5 is BETTER than 5c unless you want black. 5c has more LTE bands, thus better reception in more places- ( a couple other modest spec tweaks) otherwise a 5 in different wrapping. It may not be better than a 5 in your eyes-that's cool- but it's certainly not worse on any count.
    Last edited by Rocket_Girl; 10-06-2013 at 08:41 AM.
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  6. #56  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Glass half empty or half full. Yes, it's frustrating to wait while others have their phones. Yet to think of how much demand they DO meet to get more than 9million devices to every corner of the globe within days let alone a few weeks vs taking months. I believe Apple is the only company that CAN do what they do- and keep doing more and better every year. People wait because they know that it will be worth it- their device will be beautiful and it will work. If they were producing junk, they would have been over years ago.

    Even for Apple, there are PEOPLE making these phones - living in dorms, working long hours for wages we would scoff at, under conditions we would not accept for a nanosecond. There are limits- yet despite real, human limits, look what Apple continues to do, year after year. Just sayin...

    We start to take for granted what CAN happen and DOES happen - because we don't notice all that goes right. Like walking around with a computer in the palm of your hand - more powerful than all the computers combined that ran all the space shuttles. Seriously: each shuttle ran on four 386 computers - for those who remember 386s., You have more computing power in your car, in your house, in your office, and yes- in your pocket, in your iPhone.

    Multiply by 9 million in launch weekend - and how many more thereafter. And Apple is way more than just iPhones- and all of Apple keeps working flawlessly before, during, and after a launch. And one can sit in their LaZBoy and watch their individual phone make it's way around the world -from factory to their door. And it will get there when they say it will. And within second of unboxing, with a few swipes, (still in the LaZBoy) - it will work. That's a lot going right, my friend.



    Good luck- I do hope you have a 5s in hand soon!
    jmr1015 and kd7irm like this.
  7. #57  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Quote Originally Posted by km12345 View Post
    Patience is a must. I have still got a bit left. I guess no one else is frustrated except me.


    Sent from my iPad using Tapatalk HD
    No you're not the only one frustrated -- I'm frustrated too. I understand what they're up against but it still bothers me, and I don't think anyone has the right to tell me that it shouldn't bother me. As I've said before, I do wish the "available to ship" times would change to something more specific than "October." I can wait, and I will wait, but that doesn't mean I have to like it!
  8. #58  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    As an Apple stock holder, I believe apple is doing just as I would like them to do. Its a critical balance between Supply and Demand. You over produce you kill demand. You way underproduce, you alienate and kill interest.

    BTW... I'm still waiting for my Gold 32G AT&T. Ordered at 4:41 AM ET. on the 20th. Order still processing. Anyone order one around the same time have any news?

    Thanks
  9. #59  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Quote Originally Posted by Rocket_Girl View Post
    Even for Apple, there are PEOPLE making these phones - living in dorms, working long hours for wages we would scoff at, under conditions we would not accept for a nanosecond.
    This is the best point in this whole thread. This is what is so easy to forget sometimes when you're so caught up in just wanting your phone. Thank you for that.
  10. #60  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    You have to understand that they have workers making these nonstop, 24 hours a day. It's not like they are making a few and stopping. To make a product like this with the tight tolerances Apple products demand, it's gonna be a while.


    Tappin and Talkin from my iPhone 5
  11. #61  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Quote Originally Posted by jmr1015 View Post
    Look at it this way: You're Apple, selling the iPhone. You have retailers, like Best Buy and Radio Shack, and you have carriers, both moving mountains of inventory... you also have your own retail stores. Moving mountains of inventory. Then, you have individual consumers, ordering through your website. You don't have enough inventory to cover all your bases. Who gets shorted? The big dogs moving millions of dollars of product? When their bottom line (and satisfaction) is dependent on your ability to supply? Because if they don't have it, their customers will go somewhere else. Or maybe your own retail stores? Or would you pick the lesser of all evils, and short the little individual purchasers buying one phone each and wanting them delivered straight to their doorstep?

    It's business. Contracts with retail businesses and carriers are worth millions upon millions of dollars over many years. They aren't the sort of people you leave high and dry if you don't absolutely have to... and Apple Stores get shipments daily.

    Short answer: The phones are out there. They are in high demand. People are going to great lengths and paying over retail to acquire them. Their money is no different than your money. If the phone isn't coming to you, go find one. If you won't, someone else will.

    I spent probably 17 hours spread over two days on my lap top, repeatedly searching and refreshing the inventory page of any Apple store in a 100 mile radius... and when one popped up as "Available Today for in-store pickup" and it was in the size I wanted, I clicked "Buy" and drove to get it. Didn't care how far. Luckily it happened to be only 30 miles, but I would have gone farther if necessary.
    I fully understand this. I also fully understand that the contracts were probably in place long ago for them to start adding specific carriers in along the way. The part i don't understand is how a massive company like Apple doesn't understand that they will sell out of devices and fulfilling the sales they've already made is good customer service (of course this is what makes them the most money, so I DO understand, it's the part that frustrates me). I'm personally locked in with buying from Sprint directly. Sprint changed some details in my contract apparently in the last 2 years and with my plan I'm not allowed to shop 3rd party (for the record, I'm saving $10 a month off their rack rate, so it's not like I'm on a cheap cheap legacy plan or anything). As a result, I'm at Apples mercy to ship a device to my local Sprint store where I'm on the reserve list.

    So first world problems....... I fully get that and I'm fully aware how lucky I am. Does my getting a phone change Anything in my life? Nothing besides the joy I get out of the day to day use. Am I mad? No. Am I frustrated? Yeah. Will life go on? Sure.
  12. #62  
    iEd
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    The 4S sold 4mil the first four days. The iPhone 5 sold 5 mil first three days. The 5S sold 9mil first three days. Based in these numbers I can understand how Apple underestimated the demand for the 5S. The sales for the 5 to 5s almost doubled on opening weekends. Who can really forecast that.

    Faster chip, updated camera, Touch ID, new colors. Apple May have thought these improvement would not create a demand to justify triple or quadruple initial production over the weekend sales of the iPhone 5. We can discuss business models and economics but it could be just as simple as who knew?

    I don't believe there is a inability to meet demand Apple did what most companies would do based on their last year opening sales of 5 mil. Lets tack on another 4 plus mil for the 5S. If we sell 6 mil opening weekend we'll have another 3 mil to sell while we are producing more.

    Seems like a lot of people switched from Android and then there are those who upgraded early after getting the 5 last year. Then there are people who were eligible for a upgrade. Then people like myself who had the 4S weren't eligible for a upgrade but wanted the 5s anyway.
    Throw all these factors together along with some other factors and we have unusual demand like the Perfect Storm scenario.
    jmr1015 and Les74 like this.
  13. #63  
    ankush77's Avatar
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    i think they did not expect such huge nos ,still commendable work that they are working fast for the supply chain thing
  14. Thread AuthorThread Author   #64  
    km12345's Avatar
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Work conditions is a whole other subject. They could have set back the launch date if they were so behind. It's true they want to keep people in desperation mode as a strategy to keep high demand as a constant for 4 to 5 months.

    I wish I was close enough to apple store to hang out in front before every opening. The best I can do is constantly check the website. The staff at the apple store told me its best to check website early every morning. Perhaps certain regions do it differently.

    I also wouldn't mind ordering to ship to my home but as I spoke to Apple they told me clearly that they have no idea when it will actually be shipped and so it could be a 2 month wait easily.

    As to why I said iphone 5 is better than 5c because i get to keep my upgrade availability for iPhone 6. Also the specs between 5 and 5c are not significant enough to matter.


    Sent from my iPad using Tapatalk HD
  15. #65  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Quote Originally Posted by iEd View Post
    The 5S sold 9mil first three days.
    Correction, the 5s AND 5c sold 9 million devices in 3 days. Apple didn't include a breakdown on how many of each device was sold. However with the amount of 5S's available we know that 5c is responsible for a good portion of those sales. It's impressive to be sure but I'm guessing the number will be around 5 million 5S's once the breakdown is released. If the rumors of Apple counting 5C's sitting on shelves (that they sold to retailers but retailers didn't actually sell) then that number could actually be lower.

    Anyway, I'm a fan of Apple products and I'd be even a bigger fan if I could get a new iphone in my grubby little hands [BOX][/BOX]
  16. #66  
    Fausty82's Avatar
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Quote Originally Posted by joshrocker View Post
    Correction, the 5s AND 5c sold 9 million devices in 3 days. Apple didn't include a breakdown on how many of each device was sold. However with the amount of 5S's available we know that 5c is responsible for a good portion of those sales. It's impressive to be sure but I'm guessing the number will be around 5 million 5S's once the breakdown is released. If the rumors of Apple counting 5C's sitting on shelves (that they sold to retailers but retailers didn't actually sell) then that number could actually be lower.

    Anyway, I'm a fan of Apple products and I'd be even a bigger fan if I could get a new iphone in my grubby little hands [BOX][/BOX]
    While Apple hasn’t confirmed the numbers, the media reports consistently report 78% of those 9 million sales were the 5S. That’s 7.9 million iPhone 5S (and 1.1 million 5C).
    Last edited by Fausty82; 10-06-2013 at 11:47 PM.
  17. #67  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    i have a 32gb that a bought from t mobile last sunday , and i went to the apple store and got apple care for 99 dollars space grey , you can have it for the 750.00 that a got it for.
  18. #68  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    It's a better problem to have than, say, oh I don't know, like writing down almost a billion dollar loss because no one wants to buy your product

    *cough* blackberry *cough*
  19. #69  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Quote Originally Posted by john_v View Post
    It's a better problem to have than, say, oh I don't know, like writing down almost a billion dollar loss because no one wants to buy your product

    *cough* blackberry *cough*
    And Surface RTů
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  20. #70  
    Fausty82's Avatar
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

  21. #71  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    I can't see a company giving you a discount because they just can't pump the things out quick enough to meet demand. Seems like they can make as much money as they want. Need more cash? Make more devices. By giving you a discount because you have to wait is kinda silly. If you don't like it, go buy a BlackBerry. Better phone and no wait. AND, it actually lets you put attachments in emails...
  22. #72  
    iEd
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Quote Originally Posted by jefftam68 View Post
    I can't see a company giving you a discount because they just can't pump the things out quick enough to meet demand. Seems like they can make as much money as they want. Need more cash? Make more devices. By giving you a discount because you have to wait is kinda silly. If you don't like it, go buy a BlackBerry. Better phone and no wait. AND, it actually lets you put attachments in emails...
    BB a better phone? Yikes!


    Sent from my iPhone using Tapatalk Pro
  23. #73  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    I'm waiting on two 64GB iPhone 5s - Gold to replace my wife's and my iPhone 4s. However I expected the delay. It's going to be at least 3 weeks (2 weeks to go) till the orders come through. Can't wait. I don't blame Apple, I just believe it wasn't possible for them to keep up with demand. Plus it's a luxury item to me, it's not 'needed'.
  24. #74  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    I like the hype, & challenge of finding the device that I am looking for, fortunately for me Space Grey was the color I was looking for so it wasn't too difficult to find. Great for Apple that they are selling so many devices, great for us that Apple is turning a profit so they can make more iGoodies for us in the future.
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  25. #75  
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    Default Re: Anyone else frustrated with Apple's inability to meet demands?

    Quote Originally Posted by jsntrenkler View Post
    I like the hype, & challenge of finding the device that I am looking for, fortunately for me Space Grey was the color I was looking for so it wasn't too difficult to find. Great for Apple that they are selling so many devices, great for us that Apple is turning a profit so they can make more iGoodies for us in the future.
    I absolutely agree. The challenge of getting and the rarity of the Gold makes me want it more... and I will appreciate it more once it finally comes :-D
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