ame
Trusted Member
Today is the third business day if you ordered Friday. So they haven't violated anything.
Well they're going back in time kinda, so itll arrive like the same time it left Korea.
Official iPhone 5S Orders - Shipped - Delivered Thread:
- Thread starter dfine1966
- Start date
Well they're going back in time kinda, so itll arrive like the same time it left Korea.
jkel777
Banned
I'm in SoCal and mine is out for delivery now, a day earlier than originally scheduled.
I thought the same thing - but mine left Korea at 11:48 PM their time on 9/23 and it's out for delivery today to my SoCal address. They move amazingly fast!
jkel777
Banned
Mine left Korea at 11:38 P.M. their time, but on the 24th. So by the same sort of schedule, mine should be set for early arrival tomorrow instead of Thursday... Since you live in SoCal and I live in Portland, they're nearly the same distance from Kentucky, right?
Evangelos Vasilaropoulos
Member
Somebody can advise me what can I do if is not gonna shipped today that is the 3d business day since I order 03.04am Friday (1-3 business days shipping ).
ame
Trusted Member
You can contact Apple through the 800 number at the Apple website (1-800-MY-APPLE) and they can advise.
Having ordered an unlocked Space Gray 64gb TMo phone, this thread is disheartening. Ordered on 9/20 at 7am PST and mine says 7 to 11 days to ship. Judging from other people who ordered unlocked I'm not getting hopeful at all :-/
07GD SFD
Well-known member
Mine left South Korea at 11:38pm on 9/24 (obviously their time) and is still on schedule to be in VT tomorrow morning apparently.
I feel like I should post this here since it's somewhat relevant. I originally selected free shipping on my order, and seeing as that my phone is an unlocked one, those seem to be taking longer to ship out. I decided to call in and I asked if I could pay the ten bucks to have the faster shipping option. I didn't mention that it seems contract phones are being shipped earlier.
After not mentioning that and only requesting to pay extra to have faster shipping the lady tells me she's added it free of charge. She then tells me "I KNOW how excited you are to get your new phone and we are so sorry it's taking a while to get to everyone, I'd like to add a free case with the color of your choice to your order" so I picked out the brown one.
Apple has always treated me this way in the past. The extremely few problems I ever have with them that I call in for it seems that they try and do something to make it a positive experience. Having management training in how to handle offices that directly work with customers this is something consultants try and encourage companies to do. Well it works, and it's a factor in why I buy Apple products. I place a lot of emphasis in how I'm treated, and a first rate product that's poorly supported will often help me to make up my mind to go elsewhere. Fortunately most of the stuff I get from Apple is first-in-class, like the 5S
After not mentioning that and only requesting to pay extra to have faster shipping the lady tells me she's added it free of charge. She then tells me "I KNOW how excited you are to get your new phone and we are so sorry it's taking a while to get to everyone, I'd like to add a free case with the color of your choice to your order" so I picked out the brown one.
Apple has always treated me this way in the past. The extremely few problems I ever have with them that I call in for it seems that they try and do something to make it a positive experience. Having management training in how to handle offices that directly work with customers this is something consultants try and encourage companies to do. Well it works, and it's a factor in why I buy Apple products. I place a lot of emphasis in how I'm treated, and a first rate product that's poorly supported will often help me to make up my mind to go elsewhere. Fortunately most of the stuff I get from Apple is first-in-class, like the 5S
GibMcFragger
Well-known member
I just called Apple to check the status on my order. I ordered a gold 32GB at 12:01 PST on Friday. After chatting my ear off for 20 mins, he told me the gold sold out in 30 seconds!! Mine is slated to ship next week, which apparently is faster than most people are getting theirs. He then proceeded to give me free Express shipping because I have to wait! Nice!
Garz
Retired Moderator
Mine arrived from China to my home in Las Vegas in 2 days with standard shipping with UPS. Unless it's overnight shipping, the express won't get it here any faster.
GibMcFragger
Well-known member
My tmobile 16gb gold ordered at 3:05 EDT hasn't shipped either. Been preparing for shipment since Saturday. It must be a stocking problem with that capacity and carrier.
Makes sense tbh. There's likely far more demand to get AT&T, VZ, and Sprint phones. Us unlocked/TMo customers probably pale in comparison by numbers. I'm not even using my phone on TMo, tho I'll keep the sim handy. My carrier is a rural carrier for Wy and Co.
Evangelos Vasilaropoulos
Member
I called apple and I complained and they promised me is gonna arrive 30 sept to 2 oct. they offer me a case free of charge.
ame
Trusted Member
I hope you were more diplomatic than simply complaining, but I am sure it will arrive as expected.
Evangelos Vasilaropoulos
Member
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