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  1. Thread AuthorThread Author   #1  
    iMore Question
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    Default Why is my iPhone screen staying black?

    my iphone 5c screen is not turning on. i have googled it several times and it says to restart it using the home button however mine does not work
    how can i fix this ???
  2. Best Answer

    I don't know but a few things comes to mind.

    1. The display is faulty
    2. The device is powered off and the battery is not charging.
    3. The device is in DFU mode.

    Make a Genius Bar appointment with the nearest Apple Store to have them diagnose and possibly fix the problem for you.

  3. #2  

    Default why is my iphone screen staying black ?

    I don't know but a few things comes to mind.

    1. The display is faulty
    2. The device is powered off and the battery is not charging.
    3. The device is in DFU mode.

    Make a Genius Bar appointment with the nearest Apple Store to have them diagnose and possibly fix the problem for you.
  4. #3  
    pkcable's Avatar
    Q&A Jedi

    Posts
    3,655 Posts

    Default Re: Why is my iPhone screen staying black?

    Here's the Apple Store repair page, you can setup an appointment there...

    https://support.apple.com/iphone/repair

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