Assurant considers 6S 16bg an "upgrade" to my 5c 32gb and I'm upset
Perhaps someone can talk me down. My beloved green iPhone 5c (32GB) fell out of my pocket and died this weekend --
sad enough. After filing a claim with Assurant, my insurance provider on the phone, I was informed they no longer replace those with like models. Instead they have determined that a version 6 iPhone with a 16GB memory is the new equivalent. I'm pissed. My work requires I take and store many photos/videos, and memory is much more an important issue to me than an upgraded processor (if that is the right word...) I attempted to make my case to an Assurant rep and his supervisor (both nice -- said they "get it" but) to no avail: please give me a 5c or s version (32 GB) regardless of color, etc. No can do. (or no will do?)
I have paid off the phone some time ago. Wishing I had the monthly $16 insurance charge back which I've been paying for almost 3 years now. It feels wrong that Tim Cook get to say what constitutes and "upgrade" when it involves cutting my storage capabilities in half. Any advice on fighting this? Thanks for hearing me out here.
Perhaps someone can talk me down. My beloved green iPhone 5c (32GB) fell out of my pocket and died this weekend --
sad enough. After filing a claim with Assurant, my insurance provider on the phone, I was informed they no longer replace those with like models. Instead they have determined that a version 6 iPhone with a 16GB memory is the new equivalent. I'm pissed. My work requires I take and store many photos/videos, and memory is much more an important issue to me than an upgraded processor (if that is the right word...) I attempted to make my case to an Assurant rep and his supervisor (both nice -- said they "get it" but) to no avail: please give me a 5c or s version (32 GB) regardless of color, etc. No can do. (or no will do?)
I have paid off the phone some time ago. Wishing I had the monthly $16 insurance charge back which I've been paying for almost 3 years now. It feels wrong that Tim Cook get to say what constitutes and "upgrade" when it involves cutting my storage capabilities in half. Any advice on fighting this? Thanks for hearing me out here.