How do I erase Apple ID from a phone that is no longer in my possession?

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I bought my daughter online an apple 5c phone for Christmas. The handset was faulty so has been sent back. We had erased & reset phone & thought wiped the ID from it, but apparently not! The seller is going to send replacement but not until we wipe the ID. The find my iPhone function was not enabled on it. The phone is on my account as my daughter is under age but has her own ID that we set for her. When I log in to my Apple ID it does not list the returned phone. I'm at a loss....!!
 

zocster

Well-known member
Oct 23, 2013
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the only way I could think of is to have the device at hand. I can not find other ways to reset your phone remotely if find my phone is disabled.
 

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