1. Victoria Dorche's Avatar
    Hi, i think my iphone is dead, first, it's turning off all the time except in charged, i tought i had to change the batterie but the screen start to flash in and on for a long moment and now i don't have any network, i mean wifi is ok but i cannot call or anything (but there is no problem with my operator)
    Is something like this already happen to one of you ?
    Thank you in advance

    Victoria
    01-24-2017 01:00 AM
  2. Tartarus's Avatar
    Your best bet is to take your phone in to Apple Store Genius Bar or a certified repair service.

    This hasn't happen to me on one of my iPhones before.
    01-24-2017 06:42 AM
  3. linsiris's Avatar
    Did your issue start out of the blue?
    Before taking it to the apple store, try the usual basic solutions: soft reset (hold power button + home button for about 10 secs)
    If that doesn't help, try resetting your phone to factory default (back it up first of course)

    If nothing helps, then make an appointment and take it to the apple store.

    Good luck!
    01-24-2017 10:45 AM

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