I dropped my I-Phone 5 and cracked the screen.
It was working perfectly. I took it into Phone Stop. Suddenly I had to replace the battery and the case was bent. Effectively doubling the cost from the estimate. Is this needed and common?
- 07-17-2015, 05:29 PM #2
Re: I dropped my I-Phone 5 and cracked the screen.
You did say you dropped your iPhone, right? Well, it's possible that the battery was also damaged during the drop. If you had purchased Apple Care Plus, you would have been charged a single price no matter what the damages were to the device in this regard.
- 07-17-2015, 07:07 PM #3
Cracked screen replacment
I took my Iphone 5 in for screen replacement. They charged me to straighten a bent case. The battery also required replacement. How common is it for a company to "discover" additional problems when the get their hands on your phone? Bill went from $60 to $116.
- 07-17-2015, 07:43 PM #4
- 07-17-2015, 08:04 PM #5
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- 07-17-2015, 08:32 PM #7
- 07-17-2015, 10:22 PM #8
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