1. Watrat's Avatar
    Good evening,
    I was wondering if I could get some info before eventually upgrading from my iPhone 5 to the 6. Currently I backup everything to iCloud....was wondering if my text messages and voicemails will be available on new phone once I do backup? Recently lost someone very important to me and I don't want to lose all of the text and voice messages. I understand I can go thru texts and email them but it's frustrating constantly having to hit "load earlier messages" going back over a year. Does anyone have some info that may assist?

    Thanks

    Tom
    08-19-2014 06:00 PM
  2. Just_Me_D's Avatar
    Yes, iMessages, SMS messages and MMS messages are backed up to iCloud. You can view what is backed up via the following link:

    support.apple.com/kb/PH12519?viewlocale=en_US
    08-19-2014 06:07 PM
  3. Watrat's Avatar
    Thank you for that...so voicemails and SMS are covered and will reload when I setup new phoebe from iCloud backup? HUGE relief.

    Tom
    08-19-2014 06:11 PM
  4. Just_Me_D's Avatar
    Thank you for that...so voicemails and SMS are covered and will reload when I setup new phoebe from iCloud backup? HUGE relief.

    Tom
    You're welcome, but note that the article mentioned "visual voicemail". Just to be safe, I'd make sure the audio voicemail messages are still present on your wireless carrier's servers just in case. I know that you can play and delete them via visual voicemail on your device, but it's best to be safe than sorry in this regard.
    08-19-2014 06:23 PM
  5. Watrat's Avatar
    Do you know how I could go about doing that? Service is with verizon and have only retrieved voicemails thru visual voicemail.
    08-19-2014 06:25 PM
  6. Just_Me_D's Avatar
    Do you know how I could go about doing that? Service is with verizon and have only retrieved voicemails thru visual voicemail.
    Being that iCloud backs up visual voicemail messages, I can only assume it will backup the messages and means to access your voicemail messages, but I don't want to say with 100% certainty that your voicemail will be intact and preserved because I truly don't know. I've always deleted mine. Try giving Apple and your wireless carrier a call and see what both say about the situation.
    08-19-2014 07:05 PM
  7. Watrat's Avatar
    I appreciate your help
    08-19-2014 07:11 PM
  8. Ledsteplin's Avatar
    Why not delete them all? Messages take a lot of space on your phone. I delete all my messages once a week. If there is one I wish to keep, I screen shot it and upload it to a folder in Dropbox. You don't have to hit "load earlier messages" to delete them all. When you press on it and "more" shows. Tap it and then tap "Delete All" in the upper left.


    Sent from my ancient but trustworthy iPhone 5
    08-19-2014 07:35 PM
  9. Just_Me_D's Avatar
    Why not delete them all? Messages take a lot of space on your phone. I delete all my messages once a week. If there is one I wish to keep, I screen shot it and upload it to a folder in Dropbox. You don't have to hit "load earlier messages" to delete them all. When you press on it and "more" shows. Tap it and then tap "Delete All" in the upper left.


    Sent from my ancient but trustworthy iPhone 5
    The OP recently lost someone and want to preserve them.
    Ledsteplin likes this.
    08-19-2014 07:55 PM
  10. warcraftWidow's Avatar
    Try the info at this link: https://community.verizonwireless.co...ntents%2F60640

    Also a Google search for "Verizon wireless voicemail number" brings up additional links that may help.
    08-19-2014 09:20 PM
  11. Watrat's Avatar
    Thank you. How does that work? Did you notice if your vms were backed up thru icloud or itunes?
    08-20-2014 11:11 AM
  12. Watrat's Avatar
    I ended up buying an app called iexplorer on my Mac. It allowed me to save all text messages from my loved one in one PDF as well as all of their voicemails. There is a lot more you can do with it but was grateful to be able to have this backup incase iCloud doesn't save them. Thanks for all advice
    caponerk likes this.
    08-24-2014 10:34 AM

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