White screen of death? What does it mean?

[marcellen76]

[NAND] _FindFlashMediaAndKeepout:601 physical nand block offset 1
[NAND] start:356 this 0x9e0d3400 PROVIDER=0x9cb74c00 flashMedia=0x9cb74c00
[NAND] WMR_Start:149 Apple PPN NAND Driver, Read/Write
[NAND] WMR_Start:174 FIL_Init [OK]
[NAND] WMR_Open:371 VFL_Open [OK]
[NAND] s_cxt_boot:88 sftl:error, unclean shutdown; adopted 18951 spans
[NAND] WMR_Open:420 FTL_Open [OK]
[NAND] _publishServices:642 FTL capabilites: 0x00000001
[NAND] _ppnvflGetStruct:3469 Checking borrowed blocks - count: 25 max_count: 25
[NAND] _fetchBorrowedList:881 number of borrowed blocks: 18

Anybody knows what can be the reason for this screen? What can be done?

 

[pkcable]

Was the device dropped? You can get a WSoD from a drop, or sometimes they just happen especially on OS7. Did you try a hard reboot? That is press and hold both the power and the home buttons until the Apple logo appears.

 

[marcellen76]

I bought over ebay, ,and discovered that the logicboard was changed...
The hard reboot didnt change things.
Is that an hardware problem?

 

[pkcable]

Yes it can sometimes be a hardware problem.

 

[marcellen76]

What type of hardware, something to replace?

 

[Ledsteplin]

eBay has become a very risky place to buy iPhones. I hope you get it fixed.


Sent from from my iPhone 5

 

[marcellen76]

I'll be more carefull next time..
Is there anything I can do with this phone?

 

[Ledsteplin]

You can try this:

Press and hold the home button, then the up-volume button, then the sleep/power button (so all three buttons are now pressed and held) --- it takes a while, but the white screen will go away and then after another 10 seconds or so (still holding btw!) the apple logo will come up, release the buttons and then wait, it'll boot normally again in a minute or two.
This has worked on other iPhones that show the White Screen of Death.
If it doesn't work, I don't know. Let us know. I'll keep looking for a fix.


Sent from from my iPhone 5

 

[marcellen76]

Well, it comes out of white screen, but then after 10s there is the same screen. Tried few times with same results..
Something else to try?

 

[marcellen76]

That's weird ! Tried the 4th time and now my screen is completely red !

 

[marcellen76]

 

[marcellen76]

5th time, same usual white screen with error message...

 

[Ledsteplin]

Well, Resetting the factory settings may work, reconnecting the LCD cables to the screen display, or sending the device in for repair if none of the previous options works. I don't know how you could reset it to factory settings. Put it in DFU mode while connected to a computer? It would cost too much to have Apple fix it. There may be nothing you can do, but buy a new phone.


Sent from from my iPhone 5

 

[marcellen76]

The display works fine, from time to time it starts correctly and i can activate the phone correctly.

I tried DFU, but I get the error 4013 in iTunes during the restore.
Then it switches to recovery mode.

Any more ideas? Or I'll bring it to Genius bar..

Is there any deeper way to completely wipe phone's firmware, to make sure there is absolute no software issue?

 

[marcellen76]

I came into this, maybe it's easier than we were thinking !!

https://discussions.apple.com/message/24644679#24644679

 

[pkcable]

Could be the cable was damaged during the original fall, or during the repair, certainly WELL worth trying to replace as I'm sure it's a fairly inexpensive part.

 

[HariP]

Hello... i have the same issue... i thought my phone would have got in contact with water/ moisture and hence this issue came up... but looks like it is coz the phone was dropped... I tried holding the Power button and the home button... it used to show the same screen again.. but now after seeing the post suggesting to hold volume/ power and home i see a different screen now... it is asking me to connect to iTunes... here is the pic... please see and let me know if there is any hope of my phone to get back to normal...

 

[Bilou DZ]

you can restore it with itunes now, i'm facing the same problem and i am waiting for factory restoring finishing now

 

[nosmirc]

Hello, I had the same problem and read something that draining the battery could help. I drained the battery and tried several times to restore and update. After 5 or more times did helped and the iphone 5 works again.

 

[helifilho26]

Someone found the solution to this problem ????