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  1. #26  

    Default Re: Text alert sound doesn't play

    Quote Originally Posted by jpfrog View Post
    I am having the same issue with my phone as well. The alerts for texts will not sound unless my phone is plugged into a car charger or my head set. However the ring tones do work. I do not understand it at all and have tried everything. I took it to the sprint store and they did a back up and cleared my phone and restored and still the same problem. If you ever find a solution to the problem please let me know.... this is so frustrating. The best I can do to even somewhat hear a text is to put it on vibrate and I created my own vibrate tone that is one long tone so if it is on the counter I may be able to hear it.
    Do your game sounds and keyboard sounds work?


    Sent from from my iPhone 5
  2. Thread AuthorThread Author   #27  
    gordol's Avatar
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    Default Re: Text alert sound doesn't play

    Quote Originally Posted by jpfrog View Post
    I am having the same issue with my phone as well. The alerts for texts will not sound unless my phone is plugged into a car charger or my head set. However the ring tones do work. I do not understand it at all and have tried everything. I took it to the sprint store and they did a back up and cleared my phone and restored and still the same problem. If you ever find a solution to the problem please let me know.... this is so frustrating. The best I can do to even somewhat hear a text is to put it on vibrate and I created my own vibrate tone that is one long tone so if it is on the counter I may be able to hear it.
    I don't have any definite fix. They are mostly working now, no changes that I'm aware of between when they weren't working at all and now.
  3. #28  
    Houston79's Avatar
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    Default Re: Text alert sound doesn't play

    I was told it might be my headphone jack which seems odd now that a lot of folks have this problem. The tech said that my phone still thinks my headphone jack is in use
  4. Thread AuthorThread Author   #29  
    gordol's Avatar
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    Default Re: Text alert sound doesn't play

    Quote Originally Posted by Houston79 View Post
    I was told it might be my headphone jack which seems odd now that a lot of folks have this problem. The tech said that my phone still thinks my headphone jack is in use
    If if was an issue with the headset jack, then logically it would be effecting ALL alerts, and probably ALL sounds.


    Double ROT13 encrypted for your protection
  5. #30  
    Houston79's Avatar
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    Default Re: Text alert sound doesn't play

    You were right sir! It wasn't the jack smh. I has to be a software issue my guess
  6. #31  
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    Default Re: Text alert sound doesn't play

    I wonder would jailbreaking help?
  7. #32  
    Gary Saltis's Avatar
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    Default Re: Text alert sound doesn't play

    ihad this problem also, found to be two small droplets of water or condensation in the earphone jack, blow it out with compressed air in a can, works well now,,,,,that was after verizon said it was junk, get a new one, NOT! works well now...
  8. #33  
    Annie Froese's Avatar
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    Default Re: Text alert sound doesn't play

    Thank you, thank you, thank you! I tried a lot of things, and the suggestion by JustMe'D worked like a gem!

    I've attached it below.

    JustMe'D
    Re: Text alert sound doesn't play

    This problem is irking the heck out of me because I can't fathom what may be the cause. Gordol, if you don't mind, goto Settings-General-Reset and then select "Reset All Settings" and then go in and test the default ringtones to see if any will play for you. If they do, have someone send you 2 or 3 test iMessage or test SMS messages to see if they continue to audibly alert you like they should.
  9. #34  
    Martins Tamsons's Avatar
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    Default Re: Text alert sound doesn't play

    hi guys.,
    i did some thing and it works again. go to Icloud, Find my Phone, and play the sound , ....somehow it worked for me
  10. #35  
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    Default Re: Text alert sound doesn't play

    We started having this problem with our iPhone 5s a few weeks ago. It's gotten very frustrating with the missed text sounds. No software updates or software changes occurred that might instigate such an issue.

    What makes the problem worse is that we might try something, or not try something, and the text sounds return, then go away again. Sometimes during our troubleshooting, we think we may have fixed it, but end up finding there's still an issue.

    I am very curious to hear confirmation from people who claim it's been fixed, that it stay's fixed.

    Everything tells me it's a hardware issue, as the software on it's own shouldn't create such intermittent issues on it's own. Doesn't make any sense.
  11. #36  
    ajl
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    Default Re: Text alert sound doesn't play

    Quote Originally Posted by LeeD View Post
    We started having this problem with our iPhone 5s a few weeks ago. It's gotten very frustrating with the missed text sounds. No software updates or software changes occurred that might instigate such an issue.

    What makes the problem worse is that we might try something, or not try something, and the text sounds return, then go away again. Sometimes during our troubleshooting, we think we may have fixed it, but end up finding there's still an issue.

    I am very curious to hear confirmation from people who claim it's been fixed, that it stay's fixed.

    Everything tells me it's a hardware issue, as the software on it's own shouldn't create such intermittent issues on it's own. Doesn't make any sense.
    That's very unfortunate. Have you taken it to an Apple Store?


    Sent from my iPhone using iMore Forums
  12. Thread AuthorThread Author   #37  
    gordol's Avatar
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    Default Re: Text alert sound doesn't play

    Quote Originally Posted by LeeD View Post
    I am very curious to hear confirmation from people who claim it's been fixed, that it stay's fixed
    As the thread OP, I can report that the problem appears to be resolved for me.


    Double ROT13 encrypted for your protection
  13. #38  
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    Default Re: Text alert sound doesn't play on iPhone 5s

    On my iPhone 5s, my text alert sound never works when I get a text. I have tried every settings change I can think of, but no luck. This is not a new situation. It has been going on since I got the phone in January.
  14. #39  

    Default Re: Text alert sound doesn't play

    Welcome to iMore Nancy

    Seeing as your first post was in this thread I'm assuming you read and know your not alone try some of the suggestions here and reboot your device most times this is the simplest solution
  15. #40  

    Default Re: Text alert sound doesn't play

    Welcome, Nancy! Try setting "Vibration" to None, if you haven't already done so.
  16. #41  
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    Default Re: Text alert sound doesn't play on iPhone 5s

    Quote Originally Posted by nancypants58 View Post
    On my iPhone 5s, my text alert sound never works when I get a text. I have tried every settings change I can think of, but no luck. This is not a new situation. It has been going on since I got the phone in January.
    I had this problem with my daughters phone today. I found that the "do not disturb" setting was turned on. When I turned this setting off, the text sounds worked again. You can get to it in the settings, or when you swipe up from the bottom it's the moon symbol.
    Just_Me_D likes this.
  17. #42  
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    Default This should work

    Go to Settings > Do Not Disturb, and make sure Manual is off (not green). Read the text below Manual for an explanation.
    Just_Me_D likes this.
  18. #43  
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    Default Re: Text alert sound doesn't play

    TampaTom is absolutely right. I had accidentally turned the "do not disturb" on while swiping to turn the light on. My iphone5s works fine now. Good luck
  19. #44  

    Default Re: Text alert sound doesn't play

    Quote Originally Posted by rustyboy5 View Post
    TampaTom is absolutely right. I had accidentally turned the "do not disturb" on while swiping to turn the light on. My iphone5s works fine now. Good luck
    Thanks for the update, and I'm glad Tom was able to assist you with your issue. Take care...
  20. #45  
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    Default Re: Text alert sound doesn't play

    Quote Originally Posted by Haseeb Rehman View Post
    I have no idea. This probably looks like a software issue but I don't know. Maybe you should try to get it replaced it at apple.


    Tapped from my Black & Slate iPhone 5 using Tapatalk.

    you say it sounds like software, yet advise taking to apple to swap the hardware?
  21. #46  
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    Default Re: Text alert sound doesn't play

    Thanks that worked! Don't know how it was turned on.
  22. #47  
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    Default Re: Text alert sound doesn't play

    PBRonTap and TampaTom...thank you.
  23. #48  
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    Default Re: Text alert sound doesn't play

    Quote Originally Posted by gordol View Post
    iPhone 5, current iOS (7.0.4) but this issue has been going on since iOS6...

    I don't get the sound alert for incoming texts. I get texts so infrequently, that it's hard to pin down any cause/effect. The phone will vibrate, not not play the configured alert tone. The phone does play the correct ringtone for inbound calls. It's set to vibrate both when on silent and not.

    If I test the tone in the sound settings, it will not play. Do a full reboot of the phone and now the text alert tone will play. Then when I next get a text, it does not.

    I have in the past tested with different tones, both custom and built-in, to no effect.
    I just found this on my iphone after text and call alerts weren't coming in. Settings/ do not disturb. Idk how but it enables itself causing me to miss calls and texts. I overlooked it, check it out just in case.
  24. #49  
    Rahm Tumbaga's Avatar
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    Default Re: Text alert sound doesn't play

    Hi so I'm new to this thing like right now but anyway...

    I am having the same problem. I would like to state that my text tone sound doesn't work. However, my ringtone does. This only started when my brother borrowed my phone. I didn't know what he did.

    Can someone help me?
  25. #50  
    Rahm Tumbaga's Avatar
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    Default Re: Text alert sound doesn't play

    Also when not on the lock screen (home screen) my control center and notification center does not work (it does only in lock screen)
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