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  1. Thread AuthorThread Author   #1  
    jmcollis's Avatar
    iPhone Nanite

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    Default Incoming Callers Cannot hear me

    I have an iPhone 5 thru Sprint. Starting a couple of days ago when I answer incoming calls, the caller cannot hear me, as if I'm on mute. I immediately call them back and they can hear me fine. I went thru my settings and can't find anything and even did a soft reset. Has anyone experienced this and if so what did you do to remedy it?

    Thanks a ton!!!
  2. #2  
    rdiddy_25's Avatar
    iMore Genius

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    Default Re: Incoming Callers Cannot hear me

    Quote Originally Posted by jmcollis View Post
    I have an iPhone 5 thru Sprint. Starting a couple of days ago when I answer incoming calls, the caller cannot hear me, as if I'm on mute. I immediately call them back and they can hear me fine. I went thru my settings and can't find anything and even did a soft reset. Has anyone experienced this and if so what did you do to remedy it?

    Thanks a ton!!!

    Are you jailbroken? If not, try to do a restore as new and see if that resolves the issue. If not, a trip to the Genius Bar may be in order. Good luck
    jmcollis likes this.
  3. #3  
    gordol's Avatar
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    Default Re: Incoming Callers Cannot hear me

    Quote Originally Posted by jmcollis View Post
    I have an iPhone 5 thru Sprint. Starting a couple of days ago when I answer incoming calls, the caller cannot hear me, as if I'm on mute. I immediately call them back and they can hear me fine. I went thru my settings and can't find anything and even did a soft reset. Has anyone experienced this and if so what did you do to remedy it?

    Thanks a ton!!!
    Something simple, but important: When this happens, check the various items on the phone screen, specifically the Mute and Source buttons, make sure that they are correct. Sometimes it's easy to miss the obvious, as I found out this morning on a issue I thought I had with an updated app on my iPad.

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