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  1. Thread AuthorThread Author   #1  
    DatdudeKG's Avatar
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    Default Exchange and Gmail

    I just swapped my wife's cracked iphone 5 for a new one on monday. Even though she had exchange set up on her old device it is not working on the new device after restoring her back up from iCloud. It is giving a can't connect to server error. If I don't set it up as exchange it works. I know google stopped supporting exchange on new accounts but I thought they would continue to allow existing users setup this way to continue? Any suggestions???? Thanks.
  2. #2  
    kch50428's Avatar

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    Default Re: Exchange and Gmail

    Keith - iMore Moderator - The Mobile Nations/iMore Forum Rules
     iPhone5 on VZW;  iPad(2012) - wifi with BadElf for GPS
    "When the debate is lost, slander becomes the tool of the loser." -- Socrates
  3. Thread AuthorThread Author   #3  
    DatdudeKG's Avatar
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    Default Re: Exchange and Gmail

    I appreciate the response but I can get the email to work just not with exchange. I thought the restriction was with newly created gmail accounts??????
  4. #4  
    kch50428's Avatar

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    Default Re: Exchange and Gmail

    Quote Originally Posted by DatdudeKG View Post
    I thought the restriction was with newly created gmail accounts??????
    Perhaps not... in any event, Exchange isn't working, so you've only got IMAP or POP3...
    Keith - iMore Moderator - The Mobile Nations/iMore Forum Rules
     iPhone5 on VZW;  iPad(2012) - wifi with BadElf for GPS
    "When the debate is lost, slander becomes the tool of the loser." -- Socrates
  5. #5  
    sting7k's Avatar
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    Default Re: Exchange and Gmail

    Quote Originally Posted by DatdudeKG View Post
    I just swapped my wife's cracked iphone 5 for a new one on monday. Even though she had exchange set up on her old device it is not working on the new device after restoring her back up from iCloud. It is giving a can't connect to server error. If I don't set it up as exchange it works. I know google stopped supporting exchange on new accounts but I thought they would continue to allow existing users setup this way to continue? Any suggestions???? Thanks.
    Google ended Exchange support for free accounts on 1/31/13. Remaining connections remain active and you can set it up again if you restore and are using the same device. But if you get a new device that's the end.

    You will need to set it up via IMAP (just type in the account info) or use the Gmail app if your wife wants push Gmail on the iPhone from now on.
    JustMe'D likes this.
  6. #6  
    Karenkcoulter's Avatar

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    Default Exchange and Gmail

    I thought they extended that deadline for six months.
  7. #7  
    jclisenby's Avatar
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    Default Exchange and Gmail

    Exchange access for Gmail is on the way out. Using the official Gmail app is the best way to get a solid Gmail experience on the iPhone. There are others, too. Sparrow and Mailbox are a few other choices.


    Tappin and Talkin from my iPhone 5
  8. #8  
    Rene Ritchie's Avatar
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    Default Exchange and Gmail

    Only paid Google Accounts now support Exchange.

    Windows Phone has been extended, nothing else.

    New setups no longer work.
  9. Thread AuthorThread Author   #9  
    DatdudeKG's Avatar
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    Default Re: Exchange and Gmail

    Thanks guys for your responses
  10. #10  
    GolfnCPA's Avatar
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    Default Exchange and Gmail

    I just had a problem (home button) with my 5 and because I use Google calendar sync for work, chose to replace the home button rather than warranty it out specifically for this issue.


    Sent from my iPhone 5 using Tapatalk
  11. #11  
    LCW
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    Default Exchange and Gmail

    I just switched from an AT&T iPhone 5 to a VZW one and gmail exchange stopped working even having restored from the same iPhone 5 (att) that it worked on (iCloud backup)
  12. #12  
    JustMe'D's Avatar

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    Default Exchange and Gmail

    Quote Originally Posted by LCW View Post
    I just switched from an AT&T iPhone 5 to a VZW one and gmail exchange stopped working even having restored from the same iPhone 5 (att) that it worked on (iCloud backup)
    Yep, once you switch devices, your current exchange setup will no longer be allowed. You will have to configure Gmail via the regular Gmail setup or use the Gmail app.
    Last edited by JustMe'D; 02-15-2013 at 07:56 AM.
  13. #13  
    avmsam's Avatar
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    Default Re: Exchange and Gmail

    i'm in the same situation. i had my phone swapped under warranty yesterday and was not able to get my exchange gmail working. i knew exchange support ended but i also assumed that was for new accounts. i remember i got my first iphone a few years back i used imap on gmail first but it had a delay so i did exchange gmail instead because emails came in instantly. has imap gotten any better now ? this really sucks. i dont like the gmail app whatsoever. i am in queue for mailbox app too.
  14. #14  
    kch50428's Avatar

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    Default Re: Exchange and Gmail

    IMAP email accounts will refresh when you open the Mail app, or whenever you give the mail screen a 'rubber band' style refresh... or, at 15 or 30 minute intervals set under >>Settings >>Mail, Contacts, Calendars >> Fetch New Data
    Keith - iMore Moderator - The Mobile Nations/iMore Forum Rules
     iPhone5 on VZW;  iPad(2012) - wifi with BadElf for GPS
    "When the debate is lost, slander becomes the tool of the loser." -- Socrates
  15. #15  
    jclisenby's Avatar
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    Default Exchange and Gmail

    Y'all do know that you can just download and use the Gmail app from Google, right? It has all the functions of the web client, but optimized for iOS. It also has full push and sync.


    Tappin and Talkin from my iPhone 5
  16. #16  
    kch50428's Avatar

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    Default Re: Exchange and Gmail

    I hate the Gmail app... and am perfectly content with my gmail in the Mail app with the rest of my mail... and am still grandfathered using Gmail with exchange sync until I change devices.
    Keith - iMore Moderator - The Mobile Nations/iMore Forum Rules
     iPhone5 on VZW;  iPad(2012) - wifi with BadElf for GPS
    "When the debate is lost, slander becomes the tool of the loser." -- Socrates
  17. #17  
    BHMartin's Avatar
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    Default Exchange and Gmail

    We have a business Gmail account and I use Exchange on My IPhone 5. I love it. I get my gmail email on my phone a few seconds before it hits the account on my MBP. It costs $50 per user, per year. The support is outstanding.
  18. #18  
    sting7k's Avatar
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    Default Re: Exchange and Gmail

    I also don't much care for the Gmail app. But that is the only option for everyone if you want push Gmail for free on iOS.

    To clarify people; if you attempt to setup Gmail as Exchange on an iOS device that is not the one you are currently holding then it will NOT work.
  19. #19  
    kch50428's Avatar

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    Default Re: Exchange and Gmail

    Quote Originally Posted by sting7k View Post
    To clarify people; if you attempt to setup Gmail as Exchange on an iOS device that is not the one you are currently holding then it will NOT work.
    Unless you're paying Google for mail hosting...
    Keith - iMore Moderator - The Mobile Nations/iMore Forum Rules
     iPhone5 on VZW;  iPad(2012) - wifi with BadElf for GPS
    "When the debate is lost, slander becomes the tool of the loser." -- Socrates
  20. #20  
    vrs626's Avatar
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    Default Exchange and Gmail

    Quote Originally Posted by jclisenby View Post
    Y'all do know that you can just download and use the Gmail app from Google, right? It has all the functions of the web client, but optimized for iOS. It also has full push and sync.


    Tappin and Talkin from my iPhone 5
    The app is useless if you have more than one email account. No unified inbox is a deal breaker.
  21. #21  
    jclisenby's Avatar
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    Default Exchange and Gmail

    Quote Originally Posted by vrs626 View Post
    The app is useless if you have more than one email account. No unified inbox is a deal breaker.
    Look at why they went against the unified inbox. They said it helps keep the accounts organized, keeps you from sending or replying from a wrong address, and it provides additional security per account. I know some may not find it convenient, but it works extremely well. The only complaint I, or most I have seen have, is that it separates the accounts. But Google has quoted those reasons as to why, and it makes sense.


    Tappin and Talkin from my iPhone 5
  22. #22  
    noaim's Avatar
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    Default Exchange and Gmail

    When I get a new device I will be switching off gmail to outlook mail for push.. At that point I will be saying good bye to google services as a whole


    Sent from my iPad using Tapatalk HD
    I answer questions to the best of my knowledge if im wrong please correct me
  23. #23  
    Brandon32's Avatar
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    Default Re: Exchange and Gmail

    The only downside on the gmail app for me is that you can't select your own notification sound.
    SolWgn likes this.
  24. #24  
    ninjamattic's Avatar
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    Default Exchange and Gmail

    I've been using gmail for my primary mail since it launched in beta. Today I finished transitioning all of my accounts to my @me.com email address to restore push mail through iCloud. Thanks for the thorough Scroogling google. No Exchange support for the free account equals no more gmail. Oh well. Still works fine for my business account though .
  25. #25  
    ninjamattic's Avatar
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    Default Exchange and Gmail

    I used the Gmail app for a few days, but the lack of a unified mailbox was killing me. Sorry Google, that's just whacky.
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