Email issue on my 5

**anygivensunday** · 01-14-2013, 11:53 AM

I did a restore on my phone yesterday and I reloaded from a back up just because I didn't want to redownload 200+ apps but to the point. Now my email is not pushing I tried deleting the account and re adding but it still isn't pushing. I have to go into the mail and then it will load them. And the time stamp on the email is hours ago. I tried resetting network settings. Nothin is working and it seems to be coming in slow from gmail users is there anything I can try to do besides just restoring as new iPhone. ? Trying to get this fixed as soon as possible. I am missing alot of time sensitive business emails which is not good.
Tia

**JustMe'D** · 01-14-2013, 12:01 PM

Have you verified that the mail is set to push?

Settings - Mail, Contacts, Calendars - Fetch New Data - Advanced

**03_CTD** · 01-14-2013, 12:08 PM

Even restoring as new iPhone didn't work for me. I tried everything under the sun......twice. I finally gave up and set to fetch every 15 mins. Little slower and slightly worse battery life but, at least it's reliable. Sorry I don't have any help to offer. Hopefully someone will chime in here with better ideas for you. FWIW from all the research I have done on this it seems there are problems on Yahoo's end as well.

**anygivensunday** · 01-14-2013, 12:36 PM

Originally Posted by JustMe'D

Have you verified that the mail is set to push?

Settings - Mail, Contacts, Calendars - Fetch New Data - Advanced

Yes checked and triple checked everything before I posted. I'm all out of ideas

**JustMe'D** · 01-14-2013, 12:45 PM

Originally Posted by anygivensunday

Yes checked and triple checked everything before I posted. I'm all out of ideas

If your business email is via gmail, there's a slight possibility that the service disruption is experienced a few days ago has not been fully restored. Of course, I have no proof and am only guessing. I don't know what to tell you other than calling your service provider to see if there's a service disruption in your area and/or whether or not other people have complained about receiving late email messages.

**Esquire1996** · 01-14-2013, 04:11 PM

I've been having the same issue with email. I am using google apps and never had a problem before. Now, email only seems to update when I start the email program or refresh the email manually.

All settings are correct.

Very weird.

Craig

**anygivensunday** · 01-14-2013, 06:03 PM

Originally Posted by JustMe'D

If your business email is via gmail, there's a slight possibility that the service disruption is experienced a few days ago has not been fully restored. Of course, I have no proof and am only guessing. I don't know what to tell you other than calling your service provider to see if there's a service disruption in your area and/or whether or not other people have complained about receiving late email messages.

I don't use gmail mine is yahoo I'm mostly experiencing the slowness when the sender is gmail user

**JustMe'D** · 01-14-2013, 06:13 PM

Originally Posted by anygivensunday

I don't use gmail mine is yahoo I'm mostly experiencing the slowness when the sender is gmail user

That is weird. According to , both services had disruptions 4 days ago. Maybe there are still unresolved issues.

**anygivensunday** · 01-14-2013, 07:38 PM

Originally Posted by JustMe'D

That is weird. According to , both services had disruptions 4 days ago. Maybe there are still unresolved issues.

Oh ok I did not know that. Thank you all for trying to help.

**Slammers08** · 01-14-2013, 08:33 PM

Originally Posted by anygivensunday

Oh ok I did not know that. Thank you all for trying to help.

I had the same exact issue when I had to replace my iphone 5 with gmail email. For whatever reason it takes awhile(days) to get the email to push. It will work it takes time. Why I can't figure it out. But it will work.

**Massie** · 01-15-2013, 12:19 AM

I'm surprised no one has mentioned the fact that Google dropped support for new Exchange accounts on the iPhone...when the news broke, this was a big question: how would a restore be treated by Google, as a new setup (which wouldn't get Exchange/push support) or as an existing one (which would)? Could this be a sign?

(Edit: looks like it still supports new accounts so that's probably not it.)

**Esquire1996** · 01-16-2013, 10:43 AM

My phone wasn't restored as new, but it still has the issues.

It is set up as an exchange, but I don't believe that is the problem.

Then again, what do I know?

**JustMe'D** · 01-16-2013, 11:30 AM

Originally Posted by Massie

I'm surprised no one has mentioned the fact that Google dropped support for new Exchange accounts on the iPhone...when the news broke, this was a big question: how would a restore be treated by Google, as a new setup (which wouldn't get Exchange/push support) or as an existing one (which would)? Could this be a sign?

(Edit: looks like it still supports new accounts so that's probably not it.)

I'm still getting my gmail pushed to me via the exchange method and I haven't noticed any disruptions as of late either.

**JustMe'D** · 01-16-2013, 11:35 AM

Originally Posted by cyaris

My phone wasn't restored as new, but it still has the issues.

It is set up as an exchange, but I don't believe that is the problem.

Then again, what do I know?

I sent myself 2 test messages from my iCloud account to my gmail account. The first message was sent while connected to Wi-Fi and the second was sent via 3G. Both messages were received almost instantly after sending them. Of course, this test was done via my 4S running iOS 6.0.1 because I do not have the iPhone 5.

**John Yester** · 01-16-2013, 12:56 PM

Originally Posted by JustMe'D

I sent myself 2 test messages from my iCloud account to my gmail account. The first message was sent while connected to Wi-Fi and the second was sent via 3G. Both messages were received almost instantly after sending them. Of course, this test was done via my 4S running iOS 6.0.1 because I do not have the iPhone 5.

I tested using 4 Gmail address services and one iCloud and one on Exchange server

All pushed at same time.

Don't use Gmail personal. these are through my Google domain.

**03_CTD** · 01-16-2013, 05:19 PM

Originally Posted by John Yester

I tested using 4 Gmail address services and one iCloud and one on Exchange server

All pushed at same time.

Don't use Gmail personal. these are through my Google domain.

I set my gmail up as exchange last night. Gmail and iCloud push at the same time. Yahoo won't push at all. iPhone 5 on 6.0.1.

**anygivensunday** · 01-16-2013, 10:10 PM

Originally Posted by JustMe'D

I sent myself 2 test messages from my iCloud account to my gmail account. The first message was sent while connected to Wi-Fi and the second was sent via 3G. Both messages were received almost instantly after sending them. Of course, this test was done via my 4S running iOS 6.0.1 because I do not have the iPhone 5.

Yea email on my 4s is fine too it's just the 5