Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 19 of 19
  1. Thread AuthorThread Author   #1  
    anygivensunday's Avatar
    iMore Intermediate

    Posts
    133 Posts
    Global Posts
    262 Global Posts
    iOS Version
    6.0

    Default Email issue on my 5

    I did a restore on my phone yesterday and I reloaded from a back up just because I didn't want to redownload 200+ apps but to the point. Now my email is not pushing I tried deleting the account and re adding but it still isn't pushing. I have to go into the mail and then it will load them. And the time stamp on the email is hours ago. I tried resetting network settings. Nothin is working and it seems to be coming in slow from gmail users is there anything I can try to do besides just restoring as new iPhone. ? Trying to get this fixed as soon as possible. I am missing alot of time sensitive business emails which is not good.
    Tia
  2. #2  
    JustMe'D's Avatar

    Posts
    20,091 Posts
    Global Posts
    20,321 Global Posts
    iOS Version
    7.0.4

    Default Email issue on my 5

    Have you verified that the mail is set to push?

    Settings - Mail, Contacts, Calendars - Fetch New Data - Advanced
  3. #3  
    03_CTD's Avatar
    iMore Intermediate

    Posts
    109 Posts
    Global Posts
    149 Global Posts

    Default Email issue on my 5

    Even restoring as new iPhone didn't work for me. I tried everything under the sun......twice. I finally gave up and set to fetch every 15 mins. Little slower and slightly worse battery life but, at least it's reliable. Sorry I don't have any help to offer. Hopefully someone will chime in here with better ideas for you. FWIW from all the research I have done on this it seems there are problems on Yahoo's end as well.
  4. Thread AuthorThread Author   #4  
    anygivensunday's Avatar
    iMore Intermediate

    Posts
    133 Posts
    Global Posts
    262 Global Posts
    iOS Version
    6.0

    Default Email issue on my 5

    Quote Originally Posted by JustMe'D View Post
    Have you verified that the mail is set to push?

    Settings - Mail, Contacts, Calendars - Fetch New Data - Advanced
    Yes checked and triple checked everything before I posted. I'm all out of ideas
  5. #5  
    JustMe'D's Avatar

    Posts
    20,091 Posts
    Global Posts
    20,321 Global Posts
    iOS Version
    7.0.4

    Default Email issue on my 5

    Quote Originally Posted by anygivensunday View Post
    Yes checked and triple checked everything before I posted. I'm all out of ideas
    If your business email is via gmail, there's a slight possibility that the service disruption is experienced a few days ago has not been fully restored. Of course, I have no proof and am only guessing. I don't know what to tell you other than calling your service provider to see if there's a service disruption in your area and/or whether or not other people have complained about receiving late email messages.
  6. #6  
    CYaris's Avatar
    iMore Beginner

    Posts
    97 Posts
    Global Posts
    460 Global Posts

    Default Re: Email issue on my 5

    I've been having the same issue with email. I am using google apps and never had a problem before. Now, email only seems to update when I start the email program or refresh the email manually.

    All settings are correct.

    Very weird.

    Craig
    From PC to Mac and from Palm to iPhone.
  7. Thread AuthorThread Author   #7  
    anygivensunday's Avatar
    iMore Intermediate

    Posts
    133 Posts
    Global Posts
    262 Global Posts
    iOS Version
    6.0

    Default Email issue on my 5

    Quote Originally Posted by JustMe'D View Post
    If your business email is via gmail, there's a slight possibility that the service disruption is experienced a few days ago has not been fully restored. Of course, I have no proof and am only guessing. I don't know what to tell you other than calling your service provider to see if there's a service disruption in your area and/or whether or not other people have complained about receiving late email messages.
    I don't use gmail mine is yahoo I'm mostly experiencing the slowness when the sender is gmail user
  8. #8  
    JustMe'D's Avatar

    Posts
    20,091 Posts
    Global Posts
    20,321 Global Posts
    iOS Version
    7.0.4

    Default Email issue on my 5

    Quote Originally Posted by anygivensunday View Post
    I don't use gmail mine is yahoo I'm mostly experiencing the slowness when the sender is gmail user
    That is weird. According to , both services had disruptions 4 days ago. Maybe there are still unresolved issues.
    Last edited by JustMe'D; 01-14-2013 at 09:29 PM.
  9. Thread AuthorThread Author   #9  
    anygivensunday's Avatar
    iMore Intermediate

    Posts
    133 Posts
    Global Posts
    262 Global Posts
    iOS Version
    6.0

    Default Email issue on my 5

    Quote Originally Posted by JustMe'D View Post
    That is weird. According to , both services had disruptions 4 days ago. Maybe there are still unresolved issues.
    Oh ok I did not know that. Thank you all for trying to help.
  10. #10  
    Slammers08's Avatar
    iMore Intermediate

    Posts
    479 Posts
    Global Posts
    1,834 Global Posts

    Default Email issue on my 5

    Quote Originally Posted by anygivensunday View Post
    Oh ok I did not know that. Thank you all for trying to help.
    I had the same exact issue when I had to replace my iphone 5 with gmail email. For whatever reason it takes awhile(days) to get the email to push. It will work it takes time. Why I can't figure it out. But it will work.
  11. #11  
    Massie's Avatar
    iMore Genius

    Posts
    5,001 Posts
    Global Posts
    5,006 Global Posts
    iOS Version
    7.0.4

    Default Re: Email issue on my 5

    I'm surprised no one has mentioned the fact that Google dropped support for new Exchange accounts on the iPhone...when the news broke, this was a big question: how would a restore be treated by Google, as a new setup (which wouldn't get Exchange/push support) or as an existing one (which would)? Could this be a sign?

    (Edit: looks like it still supports new accounts so that's probably not it.)
  12. #12  
    CYaris's Avatar
    iMore Beginner

    Posts
    97 Posts
    Global Posts
    460 Global Posts

    Default Re: Email issue on my 5

    My phone wasn't restored as new, but it still has the issues.

    It is set up as an exchange, but I don't believe that is the problem.

    Then again, what do I know?
    From PC to Mac and from Palm to iPhone.
  13. #13  
    JustMe'D's Avatar

    Posts
    20,091 Posts
    Global Posts
    20,321 Global Posts
    iOS Version
    7.0.4

    Default Email issue on my 5

    Quote Originally Posted by Massie View Post
    I'm surprised no one has mentioned the fact that Google dropped support for new Exchange accounts on the iPhone...when the news broke, this was a big question: how would a restore be treated by Google, as a new setup (which wouldn't get Exchange/push support) or as an existing one (which would)? Could this be a sign?

    (Edit: looks like it still supports new accounts so that's probably not it.)
    I'm still getting my gmail pushed to me via the exchange method and I haven't noticed any disruptions as of late either.
  14. #14  
    JustMe'D's Avatar

    Posts
    20,091 Posts
    Global Posts
    20,321 Global Posts
    iOS Version
    7.0.4

    Default Email issue on my 5

    Quote Originally Posted by cyaris View Post
    My phone wasn't restored as new, but it still has the issues.

    It is set up as an exchange, but I don't believe that is the problem.

    Then again, what do I know?
    I sent myself 2 test messages from my iCloud account to my gmail account. The first message was sent while connected to Wi-Fi and the second was sent via 3G. Both messages were received almost instantly after sending them. Of course, this test was done via my 4S running iOS 6.0.1 because I do not have the iPhone 5.
  15. #15  
    John Yester's Avatar

    Posts
    4,034 Posts
    Global Posts
    15,552 Global Posts
    iOS Version
    7.x.x

    Default Re: Email issue on my 5

    Quote Originally Posted by JustMe'D View Post
    I sent myself 2 test messages from my iCloud account to my gmail account. The first message was sent while connected to Wi-Fi and the second was sent via 3G. Both messages were received almost instantly after sending them. Of course, this test was done via my 4S running iOS 6.0.1 because I do not have the iPhone 5.
    I tested using 4 Gmail address services and one iCloud and one on Exchange server

    All pushed at same time.


    Don't use Gmail personal. these are through my Google domain.
    John Yester
    Moderator Team Leader, iMore.com


  16. #16  
    03_CTD's Avatar
    iMore Intermediate

    Posts
    109 Posts
    Global Posts
    149 Global Posts

    Default Email issue on my 5

    Quote Originally Posted by John Yester View Post
    I tested using 4 Gmail address services and one iCloud and one on Exchange server

    All pushed at same time.


    Don't use Gmail personal. these are through my Google domain.
    I set my gmail up as exchange last night. Gmail and iCloud push at the same time. Yahoo won't push at all. iPhone 5 on 6.0.1.
  17. Thread AuthorThread Author   #17  
    anygivensunday's Avatar
    iMore Intermediate

    Posts
    133 Posts
    Global Posts
    262 Global Posts
    iOS Version
    6.0

    Default Email issue on my 5

    Quote Originally Posted by JustMe'D View Post
    I sent myself 2 test messages from my iCloud account to my gmail account. The first message was sent while connected to Wi-Fi and the second was sent via 3G. Both messages were received almost instantly after sending them. Of course, this test was done via my 4S running iOS 6.0.1 because I do not have the iPhone 5.
    Yea email on my 4s is fine too it's just the 5
  18. #18  
    ryanlawrence171's Avatar
    iPhone Newbie

    Posts
    36 Posts
    Global Posts
    37 Global Posts

    Default Re: Email issue on my 5

    Just reset your iPhone, it will works good after that...
  19. #19  
    CYaris's Avatar
    iMore Beginner

    Posts
    97 Posts
    Global Posts
    460 Global Posts

    Default Re: Email issue on my 5

    Ok, seems a reset did the trick. Thanks for pointing out what should have been obvious to me. It is much appreciated, ryanlawrence171!

    Craig
    From PC to Mac and from Palm to iPhone.

Similar Threads

  1. Wifi issues on my 3G
    By 132_and_bush in forum iPhone 4
    Replies: 0
    Last Post: 11-12-2010, 07:36 PM
  2. can I have my gmail and att.net emails both push on my ip4?
    By motox151 in forum Google and Gmail
    Replies: 5
    Last Post: 08-02-2010, 03:51 AM
  3. Replies: 3
    Last Post: 04-12-2010, 10:54 AM
  4. email crashes on my iphone 3gs
    By saran_arts in forum iPhone 3GS Forum
    Replies: 4
    Last Post: 12-17-2009, 08:41 PM
  5. Email on my IPHONE
    By bigmeetsv69 in forum iPhone 4
    Replies: 3
    Last Post: 11-17-2008, 01:19 AM

Posting Permissions