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  • 1 Post By ghostface147
  1. Thread AuthorThread Author   #1  
    cpc12's Avatar
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    Default Camera went blurry

    I'm at Disney with the family. Camera was working perfect. Accidentally dropped the phone on a carpeted floor.

    No damage at all to the phone.

    Now the camera can no longer focus. All photos are blurry.

    Tried a hard reset tried leaving it off for a while.

    Could not have happened at a worse time.

    Any one have any ideas for a fix ?

    Ill be going to the apple store when I get back but kinda screwed until then.

    Please HELP !!!!
  2. #2  
    Heisenberg's Avatar

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    Default Re: Camera went blurry

    Sounds like maybe some hardware got screwed up when you dropped it.
    Formerly forever29
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  3. #3  
    Alli's Avatar
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    Default Re: Camera went blurry

    Check to see if maybe a piece of carpet fuzz is stuck to your lens.
  4. Thread AuthorThread Author   #4  
    cpc12's Avatar
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    Default Camera went blurry

    Lens is clean.

    Can the camera be that fragile ?

    Weird. I've dropped it on carpet before. I guess it's because I'm on vacation.

    Such a bummer
  5. #5  
    Alli's Avatar
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    Default Re: Camera went blurry

    I bought my first digital camera in 1999 to take to Paris with a group of students. We got up to the 2nd level on the Eiffel Tower (where the restaurants are), and I dropped it. Wasn't a bad drop, but it killed it. I had to go buy a disposable from there. I was devastated.
  6. Thread AuthorThread Author   #6  
    cpc12's Avatar
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    Default Camera went blurry

    Well I've done nothing but perseverate about my camera not working.

    I've learned that it focuses on close ups fine.

    Anything further than 12 inches it goes blurry.

    Definitely seems like a hardware issue.

    Anyone else come across this ?
  7. #7  
    Garz's Avatar
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    Default Re: Camera went blurry

    Quote Originally Posted by cpc12 View Post
    Well I've done nothing but perseverate about my camera not working.

    I've learned that it focuses on close ups fine.

    Anything further than 12 inches it goes blurry.

    Definitely seems like a hardware issue.

    Anyone else come across this ?
    No. Take it to the Genius Bar but don't admit to dropping it unless you have existing damage on there.
  8. #8  
    Paradocks's Avatar
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    Default Re: Camera went blurry

    Quote Originally Posted by Garz View Post
    No. Take it to the Genius Bar but don't admit to dropping it unless you have existing damage on there.
    In other words, try and commit fraud.

    Sent from somewhere
  9. #9  
    SeanHRCC's Avatar
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    Default Re: Camera went blurry

    The camera components are fragile, but they are built into a pretty tough case...that said, there will always be a certain way something is dropped or smashed or hit on something where it does something crazy, cars are the same way, tough as nails in certain aspects but hit them at a certain angle and it's a total loss. Obviously you have an event to refer back to when trying to figure out why the camera is acting up, and it's pretty obvious it's a mechanical problem with the lens focus. Since you said there is no visible damage, you do have options if you see fit.
    "Speed has never killed anyone; suddenly becoming stationary...that's what gets you." - Jeremy Clarkson
  10. #10  
    Heisenberg's Avatar

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    Default Camera went blurry

    Quote Originally Posted by Paradocks View Post
    In other words, try and commit fraud.

    Sent from somewhere
    Formerly forever29
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  11. #11  
    Retconaddict's Avatar
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    Default Camera went blurry

    Quote Originally Posted by Paradocks View Post
    In other words, try and commit fraud.

    Sent from somewhere
    Hahahahahaha.
  12. #12  
    GibMcFragger's Avatar
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    Default Camera went blurry

    Quote Originally Posted by cpc12 View Post
    Well I've done nothing but perseverate about my camera not working.

    I've learned that it focuses on close ups fine.

    Anything further than 12 inches it goes blurry.

    Definitely seems like a hardware issue.

    Anyone else come across this ?
    I had the same issue back when I had my 4s (I never dropped it though), and they swapped it out with no issue at the Genius Bar. If they don't ask if you dropped it (they won't unless there is visible damage), then don't offer that info. They will give u a refurb and then yours will get sent back, repaired and end up going to someone else.
    Mid 2011 27" iMac 3.4GHz i7, 12GB RAM on OSX Mavericks GM
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  13. Thread AuthorThread Author   #13  
    cpc12's Avatar
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    Default Camera went blurry

    I have Apple care. They don't give refurbs with Apple care.

    Only time you get a refurb is with a warranty issue.

    I'd prefer a new one and just spend the 50 bucks. This way it doesn't have to be fraud related.
  14. #14  
    E_Brown's Avatar
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    Default Camera went blurry

    Quote Originally Posted by cpc12 View Post
    I have Apple care. They don't give refurbs with Apple care.

    Only time you get a refurb is with a warranty issue.

    I'd prefer a new one and just spend the 50 bucks. This way it doesn't have to be fraud related.
    You aren't guaranteed a new phone with AppleCare. You either get a new or certified like new device.

    http://images.apple.com/legal/applec...lecareplus.pdf
    I answer everything to the best of my knowledge. If I'm wrong, correct me.

    If I helped you, hit thanks.
  15. #15  
    Jdeezy85's Avatar
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    Default Re: Camera went blurry

    I've dropped my phone on hardwood floors multiple times and camera is still g2g. Weird.
  16. #16  
    Dennisgarcia's Avatar
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    Default Camera went blurry

    Try restoring your phone. Erase everything and start over.
  17. #17  
    ForgWorm's Avatar
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    Default Camera went blurry

    Quote Originally Posted by cpc12 View Post
    I'm at Disney with the family. Camera was working perfect. Accidentally dropped the phone on a carpeted floor.

    No damage at all to the phone.

    Now the camera can no longer focus. All photos are blurry.

    Tried a hard reset tried leaving it off for a while.

    Could not have happened at a worse time.

    Any one have any ideas for a fix ?

    Ill be going to the apple store when I get back but kinda screwed until then.

    Please HELP !!!!
    Probably the drop damaged the camera, I personally dont think its the lenses.. Just wait till you get to the Apple store, it's always the best solution (most of the times).
  18. Thread AuthorThread Author   #18  
    cpc12's Avatar
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    Default Camera went blurry

    As always, Apple came through.

    I showed the tech and she basically said... Hold on ill grab you a new device, 3 minutes and I had a new phone...

    Gotta love this company....
  19. #19  
    Garz's Avatar
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    Default Re: Camera went blurry

    Quote Originally Posted by Paradocks View Post
    In other words, try and commit fraud.

    Sent from somewhere
    Theres no physical damage on the phone. No proof the drop caused it. It was dropped on carpet. So no it's not fraud.
  20. #20  
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    Default Re: Camera went blurry

    Quote Originally Posted by Garz View Post
    Theres no physical damage on the phone. No proof the drop caused it. It was dropped on carpet. So no it's not fraud.
    Yeah, right.

    Sent from somewhere
  21. #21  
    ghostface147's Avatar
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    Default Re: Camera went blurry

    Quote Originally Posted by Paradocks View Post
    In other words, try and commit fraud.

    Sent from somewhere
    That's how I get a replacement one each year. I love it and I won't stop. I don't care.
    blah blah blah witty signature blah blah blah
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  22. #22  
    kezz27's Avatar
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    Default Re: Camera went blurry

    I had the same problem after dropping mine, banged it hard on the coffee table & now it's fine. Something must have re aligned!

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