iphone 5 restarting itself

**roysilb** · 12-28-2012, 05:35 AM

hey :]
i bought my iphone 5 about a month ago, and two weeks ago it started to restart itself... it happens 1-2 times a day and its really annoying. does anyone know how to solve this?

**Wallace** · 12-28-2012, 06:39 AM

You could try a factory restore. If that fails a trip to Apple might be called for...

**SeanHRCC** · 12-28-2012, 07:38 AM

This isn't a common issue, so a common solution is not going to be had.

1.) Try a hard restart.
2.) Try a restore.
3.) Return it to Apple for a replacement.

**Mark511** · 01-05-2013, 12:34 PM

I had this problem and ended up bringing it to the genius bar, this is after Apple Support had me do a system restore and the problem persisted over the next week. The genius bar reinstalled the firmware and I'm still having the same issue but it's not every day, now it's restarting once every couple of days and I went from having great battery life to terrible battery life. So I'll be calling Apple support again this week. I'm a big iphone fan but this version of iOS just seems very "buggy" hopefully they can get a handle on it soon. iOS 4 and 5 ran very smooth with no issues at all.

**JustMe'D** · 01-05-2013, 01:53 PM

Originally Posted by Mark511

I had this problem and ended up bringing it to the genius bar, this is after Apple Support had me do a system restore and the problem persisted over the next week. The genius bar reinstalled the firmware and I'm still having the same issue but it's not every day, now it's restarting once every couple of days and I went from having great battery life to terrible battery life. So I'll be calling Apple support again this week. I'm a big iphone fan but this version of iOS just seems very "buggy" hopefully they can get a handle on it soon. iOS 4 and 5 ran very smooth with no issues at all.

Could your issue be caused by a rogue app of some sort and not necessarily iOS?

**wolfedude88** · 01-08-2013, 02:26 AM

Originally Posted by SeanHRCC

This isn't a common issue, so a common solution is not going to be had.

1.) Try a hard restart.
2.) Try a restore.
3.) Return it to Apple for a replacement.

I actually read another thread from someone else where a number of users were having reboot issues, I too have experienced a few. It happens for me generally when entering or leaving a text message, maybe once every couple of days. Not a big enough deal to worry for myself.

I hear it happens on iphone 4s's as well on 6.0, so it probably is just a software issues affecting a limited number of users.

**jamalsharifi** · 03-10-2013, 10:23 AM

how

**_YoKolorMeBadd** · 03-12-2013, 11:01 AM

Originally Posted by jamalsharifi

how

How what?

**NolansVlogs** · 03-12-2013, 11:19 AM

Is there any apps crashing? If do delete that app, that's the cause

**hydrogen3** · 03-19-2013, 04:59 PM

Originally Posted by wolfedude88

I actually read another thread from someone else where a number of users were having reboot issues, I too have experienced a few. It happens for me generally when entering or leaving a text message, maybe once every couple of days. Not a big enough deal to worry for myself.

I hear it happens on iphone 4s's as well on 6.0, so it probably is just a software issues affecting a limited number of users.

I have a 4S. I've never had this issue.

**John Yester** · 03-19-2013, 06:10 PM

Call up Apple and they will email you a link for troubleshooting. It will send them device info and they could very well figure out what could be causes the crashes and reboots. They are able to tell what and when it happens.

Worth a shot if yo try the above and it does not fix your issues.