1. jnew619's Avatar
    Title says it all when my sisters phone rings it's silent and the ringer is already up all the way any ides on why this is happening?
    12-26-2012 06:20 PM
  2. piranhadonna's Avatar
    Is the button on the side of the phone pushed down with red showing? If so push it up. If not try a reset by pushing the power button and home button at the same time until the apple logo pops up, then let go.
    12-26-2012 06:35 PM
  3. jnew619's Avatar
    Ok thanks I'll try that
    12-26-2012 07:30 PM
  4. piranhadonna's Avatar
    Your welcome. Keep us posted.
    12-26-2012 08:02 PM
  5. SeanHRCC's Avatar
    If the button is not the case, check and make sure the ringtones (if any custom ones are used) are sync'ed properly. I noticed when i first got my iPhone 5, a few of my ringtones were not properly sync'ed and when a certain person called set with a custom ring tone, it would just divert to silent when they called.
    12-26-2012 09:39 PM

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