Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 11 of 11
  1. Thread AuthorThread Author   #1  
    Craig_C's Avatar
    iPhone Newbie

    Posts
    10 Posts
    Global Posts
    326 Global Posts

    Default Stuck Sleep/Power Button

    Anyone else having the problem of the sleep/power button on top of your iPhone 5 getting stuck? Mine seems to be stuck on the left side, but still working on the right. This forces me to press the button in an exact way to get it to sleep. I bought it from BestBuy yesterday. Should I take it back there to exchange it, or just wait for an Apple genius appointment next week?
  2. #2  
    Peligro911's Avatar
    iMore Genius

    Posts
    4,780 Posts
    Global Posts
    4,829 Global Posts
    iOS Version
    6 and 5

    Default Stuck Sleep/Power Button

    Best buy might give your greef I would just take it to apple


    Sent from my iPhone 5 from a galaxy far far away (in the USA ) using Tapatalk !
  3. #3  
    anjru0805's Avatar
    iPhone Newbie

    Posts
    35 Posts

    Default Stuck Sleep/Power Button

    This happened with my iPhone 4S. Genius appointment tomorrow. Will it cost me anything if not under warranty?
  4. #4  
    John Yester's Avatar

    Posts
    4,010 Posts
    Global Posts
    15,528 Global Posts
    iOS Version
    7.x.x
    John Yester
    Moderator Team Leader, iMore.com


  5. #5  
    anjru0805's Avatar
    iPhone Newbie

    Posts
    35 Posts

    Default Stuck Sleep/Power Button

    Thanks for the link. I'd rather not attempt to fix it myself if I don't have to though. Anyone else know about what Apple could charge me?
  6. #6  
    Garz's Avatar
    Retired Moderator

    Posts
    4,263 Posts
    Global Posts
    13,190 Global Posts
    iOS Version
    8.0

    Default Re: Stuck Sleep/Power Button

    Phones is in warranty. No reason for the OP to void that.
  7. #7  
    Garz's Avatar
    Retired Moderator

    Posts
    4,263 Posts
    Global Posts
    13,190 Global Posts
    iOS Version
    8.0

    Default Re: Stuck Sleep/Power Button

    Quote Originally Posted by anjru0805 View Post
    Thanks for the link. I'd rather not attempt to fix it myself if I don't have to though. Anyone else know about what Apple could charge me?
    If its a iPhone 5, it's still under warranty with Apple and no charge.
  8. #8  
    John Yester's Avatar

    Posts
    4,010 Posts
    Global Posts
    15,528 Global Posts
    iOS Version
    7.x.x

    Default Re: Stuck Sleep/Power Button

    Quote Originally Posted by anjru0805 View Post
    This happened with my iPhone 4S. Genius appointment tomorrow. Will it cost me anything if not under warranty?
    Quote Originally Posted by Garz View Post
    If its a iPhone 5, it's still under warranty with Apple and no charge.
    Sorry I was mentioning to the 4S user, unless they have AppleCare. to cover it.
    John Yester
    Moderator Team Leader, iMore.com


  9. #9  
    anjru0805's Avatar
    iPhone Newbie

    Posts
    35 Posts

    Default Stuck Sleep/Power Button

    Yep, I'm a 4S user and not under warranty
  10. #10  
    John Yester's Avatar

    Posts
    4,010 Posts
    Global Posts
    15,528 Global Posts
    iOS Version
    7.x.x

    Default Re: Stuck Sleep/Power Button

    Quote Originally Posted by anjru0805 View Post
    Yep, I'm a 4S user and not under warranty
    Well.. Best thing to think about is how much you are willing to put in for it to get fixed. If the price seems fair from Apple or 3rd party source, then get it done, the 4S is still a great device. But if the price is truly high, you most likely are paying almost the cost of a new device.. Worth having Apple take a look at it or even call up some repair companies so you can see what price point you are getting into.

    Then from there you can decide. I also agree with not working on my own device and leave it up to the trained people to do it right...

    Hope this helps.
    John Yester
    Moderator Team Leader, iMore.com


  11. #11  
    Peligro911's Avatar
    iMore Genius

    Posts
    4,780 Posts
    Global Posts
    4,829 Global Posts
    iOS Version
    6 and 5

    Default Stuck Sleep/Power Button

    Quote Originally Posted by anjru0805 View Post
    Yep, I'm a 4S user and not under warranty
    Most places charge like 30 bucks to replace it

    Apple I'm not sure what they charge but I would go to them first and see what they say sometimes you get someone cool and will replace your phone for free


    Sent from my iPhone 5 from a galaxy far far away (in the USA ) using Tapatalk !

Similar Threads

  1. Replies: 18
    Last Post: 02-04-2013, 01:07 PM
  2. Replies: 4
    Last Post: 02-01-2012, 09:50 AM
  3. Power Button Stuck on Iphone 4
    By Cydar in forum iPhone 4
    Replies: 2
    Last Post: 11-01-2011, 07:05 PM
  4. Replies: 2
    Last Post: 01-30-2011, 03:56 AM
  5. Replies: 0
    Last Post: 07-12-2009, 12:59 PM

Posting Permissions