What should I do?

**LSglock89** · 11-21-2012, 08:14 AM

I noticed something on my pictures...so I took a few more and noticed the same spot.

I checked the back of the lens...there is nothing on the outside but it looks like *something* is on the inside. I tried to wipe it away with a soft microfiber cloth to no avail.

Should I schedule a Genius Bar appointment at the apple store?

**LSglock89** · 11-21-2012, 08:15 AM

First pic you can see it in the bottom middle on the leg of the desk. The other pics you can see it on the ceiling.

**SeanHRCC** · 11-21-2012, 08:54 AM

Yup, you definitely have something obstructing the photo (whether it's a defect in the lens itself or something physically on it who knows)...you have the proof, Apple will replace it with no question.

**LSglock89** · 11-21-2012, 08:59 AM

If I look at the lens from the right angle it almost looks like what a dead pixel looks like.

I'll probably schedule an appointment for this weekend, going to be a road trip...nearest store is 65 miles.

**SeanHRCC** · 11-21-2012, 02:22 PM

Originally Posted by LSglock89

If I look at the lens from the right angle it almost looks like what a dead pixel looks like.

I'll probably schedule an appointment for this weekend, going to be a road trip...nearest store is 65 miles.

Yeah, i mean it's not like it's a horrific blemish on the pictures, but it's certainly something i would not be happy with for the long term. They replace iPhone's with no trouble for a lot less than that, so i think you're pretty safe to get a replacement with no run around or delay.

**LSglock89** · 11-21-2012, 05:07 PM

Originally Posted by SeanHRCC

Yeah, i mean it's not like it's a horrific blemish on the pictures, but it's certainly something i would not be happy with for the long term. They replace iPhone's with no trouble for a lot less than that, so i think you're pretty safe to get a replacement with no run around or delay.

Thanks for your input, I have an appointment for this Sunday. I'll report back how it goes.

Yeah, I've got quite awhile to go with this phone. It's an annoying issue

**LSglock89** · 11-25-2012, 02:24 PM

Just left the apple store with a new phone.

**naviwilliams** · 11-25-2012, 04:28 PM

Brilliant news. Could they tell what was on the lens?

**FRoStYisGoD** · 11-25-2012, 04:30 PM

Hmm I guess u can't see attached pics from the mobile site, that sucks

**LSglock89** · 11-25-2012, 04:31 PM

Originally Posted by naviwilliams

Brilliant news. Could they tell what was on the lens?

Not at all, they were stumped. They said it was the first time they saw that issue. Rather than try and figure it out and everything they just gave me a replacement.

**trebor8806** · 11-27-2012, 12:35 AM

Was that green dot in all pictures you have taken with your old iPhone outside of that room? I get that when on a certain angle with the front camera but its just a reflection from the light. Just wondering because your light is pretty bright and the spot is in different areas of the photos you provided, and every photo is at a different angle. And the dot seems to move the same direction as the angle in a couple of your pictures. Could it just have been from the light?

**LSglock89** · 11-27-2012, 03:24 AM

Originally Posted by trebor88

Was that green dot in all pictures you have taken with your old iPhone outside of that room? I get that when on a certain angle with the front camera but its just a reflection from the light. Just wondering because your light is pretty bright and the spot is in different areas of the photos you provided, and every photo is at a different angle. And the dot seems to move the same direction as the angle in a couple of your pictures. Could it just have been from the light?

I kinda thought the same...but it was on every picture. I even had the guy at the Apple Store take one and he got a halo ish green. He also shined a light up in the camera and there was something in there, it almost looked like green glitter or something to that effect.