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  1. Thread AuthorThread Author   #1  
    lindsey202004's Avatar
    iPhone Newbie

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    Default Call Failed Issue!

    Has anyone been experiencing the "call failed" issue? I will be talking and the call will drop (btw I have full bars of service at the time) and the phone says call failed and you have the option to call back or cancel and I push call back and it doesn't go through, it tries to connect and then says call failed again. It will do this like 3 or 4 times and then finally the call will go through. I have a 16gb white AT&T Iphone 5. I have read some people say it is an AT&T issue, but I never had that happen on my blackberry. It has happened like 5 or 6 times just today.
  2. #2  
    kch50428's Avatar

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    Default Re: Call Failed Issue!

    If you are on a tower that is at maximum capacity, things like you mention will happen.
    Keith - iMore Moderator - The Mobile Nations/iMore Forum Rules
     iPhone5 on VZW;  iPad(2012) - wifi with BadElf for GPS
    "When the debate is lost, slander becomes the tool of the loser." -- Socrates
  3. #3  
    jclisenby's Avatar
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    Default Call Failed Issue!

    Yeah. It happens to me on Verizon at least once a day. Never happened on my 4 but happens in the same 3 spots every single day when talking on my 5. I think with Verizon it may be an issue switching towers where there's an overlap between LTE networks. It sure sucks.

    I must say, if someone on AT&T is experiencing it too, that it may be something more phone related. Lets see if more people comment.
  4. #4  
    kch50428's Avatar

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    Default Re: Call Failed Issue!

    Quote Originally Posted by jclisenby View Post
    Yeah. It happens to me on Verizon at least once a day. Never happened on my 4 but happens in the same 3 spots every single day when talking on my 5. I think with Verizon it may be an issue switching towers where there's an overlap between LTE networks. It sure sucks.

    I must say, if someone on AT&T is experiencing it too, that it may be something more phone related. Lets see if more people comment.
    Calls don't go over LTE on Verizon... they will fall back to 1X/CDMA for calls... and it is possible they are having a handoff issue between two towers... if you can document dates, times, and the locations when you're experiencing dropped calls, open a network trouble ticket with customer service. Voice over LTE is rumored to be in the works... but I would not expect it until they get the entire 3G network footprint overlaid with LTE.
    Keith - iMore Moderator - The Mobile Nations/iMore Forum Rules
     iPhone5 on VZW;  iPad(2012) - wifi with BadElf for GPS
    "When the debate is lost, slander becomes the tool of the loser." -- Socrates
  5. #5  
    Peligro911's Avatar
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    Default Call Failed Issue!

    Along time ago when I had att I had the same issue on a non iphone att said it was a bad SIM card don't know if it was that or not but this was before 4g LTE etc so not sure now a days

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