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  1. Thread AuthorThread Author   #1  
    Smurfy71's Avatar
    iPhone Nanite

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    Default Exchange mail settings

    I have had an iPad for some time and recently got an iphone5. My work uses Microsoft Exchange email, and I have the settings on both the iPad and the iPhone the same. When I delete an email from the iPad, it stays on the Exchange server and I can pull it up on my computer later. With the iPhone, it deletes from the server as well, gone forever. Is there any way to fix this?
  2. #2  
    glercara's Avatar
    iPhone Newbie

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    Default Re: Exchange mail settings

    If they are set up correctly, the iPad is NOT working properly. When you delete an email, it is NOT gone forever. It's placed in the deleted items folder. And, even if you empty your deleted items folder, email can still be restored based on the Company's retaining policy.
  3. #3  
    cwbcpa's Avatar
    iMore Intermediate

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    Default Exchange mail settings

    Quote Originally Posted by glercara View Post
    If they are set up correctly, the iPad is NOT working properly. When you delete an email, it is NOT gone forever. It's placed in the deleted items folder. And, even if you empty your deleted items folder, email can still be restored based on the Company's retaining policy.
    This is the correct answer. If it is set up correctly, deleting on any device will delete it on all devices. The email is then available in your deleted items or trash folder if needed.

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