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  1. #26  
    Massie's Avatar
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    Default Re: Broken iPhone 5

    Another note on AppleCare+ is that you can only buy it within 30 days of buying a new iPhone. After that you're out of luck. From the Apple site:

    AppleCare+ must be purchased within 30 days of the date you bought your new iPhone. If you did not purchase AppleCare+ with your iPhone, you may purchase it at an Apple Retail Store. To buy AppleCare+ at an Apple Retail Store, a Specialist will first need to verify your iPhone purchase date and confirm that your iPhone has no pre-existing damage.


    If you missed the window, it helps to consider is what Apple charges for out-of-warranty repair/replacements; depending on your device and how careful you are with it, you might decide that AppleCare+ is not worth the money anyway:

    Broken iPhone 5-screen-shot-2012-12-01-10.48.42-am.png

    So if you have a 4S and buy AppleCare+, you spend $99 no matter what, and $148 if you have to replace your phone ($197 if you break it twice in two years). Without it, you'd spend $199, but only if you need service. For me--someone who is really careful with his devices--I'm comfortable without it, knowing that if I do need non-warranty service, it's only going to cost me around fifty bucks* more than I'd pay if I had AppleCare+. Obviously, it gets more expensive if you manage to need two replacements in two years, but after owning three generations of iPhones I have yet to require any service for any of them.

    *Depending on your device. My iPhone 5 would actually be about $80 more to replace outside of warranty, but my iPhone 4 would only cost $1 more than it would if I prepaid for AppleCare+.
  2. #27  
    anygivensunday's Avatar
    iMore Intermediate

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    Default Broken iPhone 5

    Quote Originally Posted by Karenkcoulter View Post
    That's correct. Standard AppleCare (extended warranty only) is no longer available for iPhone or iPad. You can only get AppleCare+ (extended warranty plus accidental damage).
    Interesting because I just bought standard apple care for my iPhone 5 cpl weeks ago. Didn't get plus bc the 200 deductible if I mess it up really is just a drop in the bucket.
  3. #28  
    Karenkcoulter's Avatar

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    Default Broken iPhone 5

    Quote Originally Posted by anygivensunday View Post
    Interesting because I just bought standard apple care for my iPhone 5 cpl weeks ago. Didn't get plus bc the 200 deductible if I mess it up really is just a drop in the bucket.
    How much did you pay for it and where? Because AppleCare+ is $99. I believe the old AppleCare was $79 although I could be remembering wrong. And AppleCare+ doesn't have a $200 deductible so not sure what you're talking about there.
  4. #29  
    anygivensunday's Avatar
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    Default Broken iPhone 5

    Called and 79
  5. #30  
    tewest86's Avatar
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    Default Broken iPhone 5

    I can't believe you fell for that BB Black Tie plan. They always try to sell that for phones. I've even talked other people out of purchasing it when I was at BB. It's usually the older people that they get to purchase it. What they don't tell you is it cm take weeks to fix and they give you a dumb phone to use. You have to use a dumb phone for that time al while still paying for your data plan that much. It's useless.
  6. #31  
    IcantCanything's Avatar
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    Default Re: Broken iPhone 5

    they didn't offer rapid exchange? you would still be without your phone for a few days but its better than waiting weeks.
  7. #32  
    gadgetsurgery's Avatar
    iPhone Nanite

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    Default Re: Broken iPhone 5

    If you have still this problem then send us your gadget and get repaired at the same day. For this you must have to go at gadgetsurgery[dot]co[dot]uk
  8. #33  
    BHMartin's Avatar
    iPhone Newbie

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    Default Broken iPhone 5

    Shopping at an Apple retail store is an experience. I encourage everyone to buy direct from Apple. Customer experience is ridiculously awesome.
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