1. NeverEnough02's Avatar
    I have a black 32g Verizon iPhone 5 and my girlfriend has a white 16g Verizon iPhone 5. They came out of the box without noticeable flaws however, our power buttons rattle. Her case puts slight pressure on the bottom so it isn't a problem for her. For me, when I have the phone on vibrate, it sounds like a dentist drill due to the rattling. I can wobble the phone and hear it. I can replicate the sound by moving the button with my finger. I plan to exchange both phones. Anyone try exchanging yet? How has the experience been given that the phones are still out of stock? Anyone else experiencing this? When the Verizon iPhone came out, my black 16g did not do this but my friends black 16g did. Please help! The vibration setting is pointless because my entire office can hear the thing.
    10-19-2012 06:27 AM
  2. cardfan's Avatar
    Take it to Apple.
    10-19-2012 07:52 AM
  3. NeverEnough02's Avatar
    What will they do without phone stock?
    10-19-2012 03:17 PM
  4. BreakingKayfabe's Avatar
    What will they do without phone stock?
    I believe they'll have replacements that aren't actual new phones.
    10-19-2012 03:32 PM
  5. NeverEnough02's Avatar
    Anyone else having this issue? Maybe they are all like this now?
    10-19-2012 10:12 PM
  6. Natemz's Avatar
    Mine does. Not a big enough deal to to warrant the hassle IMO.
    trebor8806 likes this.
    10-19-2012 10:59 PM
  7. Rickcwilson's Avatar
    Mine doesn't rattle when it vibrates but I notice a sound if I shake it. Nothing that warrants the hassle of replacing as of yet
    10-19-2012 11:02 PM
  8. Ed7789's Avatar
    Nothing on my end.


    Sent from my iPhone using Tapatalk
    10-20-2012 01:03 AM
  9. tuffy100's Avatar
    Mines a bit loose, but I wouldn't say it's very loud. I have a case on it anyway that covers the power button.


    Sent from my iPhone 5 using Tapatalk
    10-20-2012 06:07 AM
  10. Guacho's Avatar
    I believe they'll have replacements that aren't actual new phones.
    It's so early that most iphone 5's replacements will be brand new, just not in the retail box..
    10-20-2012 06:59 AM
  11. Tandesrn9's Avatar
    I do
    10-20-2012 02:07 PM
  12. Garz's Avatar
    Mine and my wife's has a slight rattle. Doesn't bother us in any way.
    10-20-2012 03:31 PM
  13. lonbeehold's Avatar
    I had this problem when my 4S was about 9 months old. Apple replaced it without question- in store exchange.
    10-21-2012 02:24 PM
  14. BryantCarpio's Avatar
    I had the same issue with my first iPhone 5 on the day of launch and since I spent 1200 usd that day on 4 iPhone 5 activations, they replaced it within hours for me. The replacement the Verizon store gave me that day also rattled, but weren't willing to exchange it at the Verizon store for me again. Instead I had to wait for it to be mailed. I have since received the replacement and the power button did not rattle but the camera did. Someone how a piece of lint reached the lens under the sapphire crystal and had that one replaced at the apple store. The new one from the apple store has a rattling power button and camera. All the "genius" reps I talked to have stated that rattling is normal. In my opinion a device that retails at 750 usd should not have a normal issue of rattling, regardless if it affects performance or not. This is my first iPhone and am not impressed.
    NeverEnough02 likes this.
    10-21-2012 03:25 PM
  15. md17's Avatar
    I had the same issue with my first iPhone 5 on the day of launch and since I spent 1200 usd that day on 4 iPhone 5 activations, they replaced it within hours for me. The replacement the Verizon store gave me that day also rattled, but weren't willing to exchange it at the Verizon store for me again. Instead I had to wait for it to be mailed. I have since received the replacement and the power button did not rattle but the camera did. Someone how a piece of lint reached the lens under the sapphire crystal and had that one replaced at the apple store. The new one from the apple store has a rattling power button and camera. All the "genius" reps I talked to have stated that rattling is normal. In my opinion a device that retails at 750 usd should not have a normal issue of rattling, regardless if it affects performance or not. This is my first iPhone and am not impressed.
    I went through a similar run around. Finally a genius said they won't replace it for that because it is normal. I agree that it should be manufactured to NOT rattle.
    10-21-2012 06:48 PM
  16. NeverEnough02's Avatar
    I have not brought mine in yet. I wonder if they are still coming off the line with rattles. I hate rattles. Phone, car, etc. things just seem broken when they rattle.
    03-08-2013 01:21 PM
  17. Just_Me_D's Avatar
    I have not brought mine in yet. I wonder if they are still coming off the line with rattles. I hate rattles. Phone, car, etc. things just seem broken when they rattle.
    Your initial post was 5 months ago. I'm assuming that the issue wasn't all that bad for you since you've yet to take it to Apple.
    03-08-2013 01:26 PM
  18. Lbun2's Avatar
    Mine does too!! But I've had two replacement sent with the same issues. Needless to say I still have the original and have learned to live with it. At time I find myself making it rattle as a rhythm or beat
    03-08-2013 08:22 PM
  19. Raptor007's Avatar
    Ah, but Apple says the iPhone 5 is like a fine watch a jewel of design and construction. I know what I paid for my high end time pieces and if they gave me this kind of crap defects I wouldn't accept it.
    03-08-2013 10:00 PM
  20. mpgo4th's Avatar
    They still rattle. My phone is 2 months old and we got my wifes last night. The power button rattles on both. Both are in an otterbox case so you dont hear it on vibrate, only if you shake or tap the phone on something.
    03-09-2013 07:17 PM
  21. Chase Isley's Avatar
    I would schedule a genius bar appointment at the Apple Store. A rattling power button is not normal and they will replace the phone for you. Play around with the phones in the store and you will see that they do not have a rattling power button. Make sure you do it within the year warranty.
    03-10-2013 08:54 PM
  22. iJuan's Avatar
    I have a Verizon white iPhone 5, and I have that issue with the power button. However, my roommate does not on his.
    Throw on a case, it will stop the sound, if it stops working THEN take it to Apple.
    03-11-2013 12:14 AM
  23. byul's Avatar
    Been one and a half months and the phone is still in mint condition all the buttons are fully operational.
    Although i have been sporting a transparant soft case, no problems.
    A friend of mine had a ratting power button, he took it back to the Apple Store and they gave a him a good working refurbished one back.
    03-11-2013 01:22 PM
  24. adeida's Avatar
    I also have this issue. Didn't realize what it was until I saw this thread. I would touch my phone and hear this rattling noise and wonder if I was going crazy. I'd think to myself is my phone rattling? Once I saw this thread, I shook my phone and the noise is definitely coming from the sleep/wake button. Really disappointed about it but I'll live with it as it hasn't effected the phone. If it does eventually effect it then I'll take it to an Apple Store.
    bradenfontaine likes this.
    03-12-2013 06:22 AM

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